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Operations & Enrollment Coordinator Jean Jacques Machado Fresno
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Jean Jacques Machado Brazilian jiu jitsu Fresno
Fresno, CA (In Person)
$39,681 Salary, Part-Time
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Job Description
Operations & Enrollment Coordinator - Jean Jacques Machado Fresno Jean Jacques Machado Brazilian jiu jitsu Fresno Fresno, CA Job Details Part-time $18 - $20 an hour 13 hours ago Qualifications Visitor query response Customer records maintenance Spanish Managing customer accounts Email customer support Maintaining an organized workspace Removing debris Phone communication Student recruitment Operations coordination Student record keeping Service scheduling Greeting customers Client inquiry handling Sanitation Student database management Student information system Answering guest questions English Lead Conversion Customer engagement Admissions and enrollment management Phone canvassing Initial Contact (sales skills) Lead Tracking Customer information system software Sending lead generation communications Restroom cleaning Customer interaction during outreach Communication skills Full Job Description Jean Jacques Machado Fresno is looking for a professional, organized, and motivated Operations & Enrollment Coordinator to help run the day-to-day operations of our academy. Responsibilities Greet students, parents, and visitors in a professional and friendly manner. Conduct consultations and enroll new students following trial classes. Follow up with leads by phone, text, and email. Schedule and confirm trial classes. Manage student accounts using BJJLink and LeadConnector. Send academy updates, announcements, and reminders to members. Handle membership cancellations and work to retain members by offering freezes or alternative solutions when appropriate. Answer incoming calls and respond to inquiries promptly. Maintain accurate records and update student information. Assist with academy events, promotions, and administrative tasks. Ensure the academy remains clean, organized, and professional at all times. Restock bathrooms and common areas with necessary supplies. Perform light janitorial duties, including trash removal, cleaning surfaces, and keeping the facility presentable. Qualifications Strong sales and customer service skills. Excellent communication skills, both in person and over the phone. Comfortable making calls and following up with leads. Professional appearance and attitude. Strong organizational and multitasking abilities. Ability to learn and use BJJLink, LeadConnector, and other software systems. Self-motivated and able to work independently. Reliable, punctual, and detail-oriented. Bilingual (English/Spanish) is a plus Ideal Candidate The ideal candidate is friendly, confident, highly organized, and comfortable talking with prospective members. They understand that great customer service, strong communication, and consistent follow-up are critical to growing the academy and providing an exceptional experience for our members. This position plays a key role in helping our academy grow while ensuring our students and families receive outstanding service every day