We are seeking a detail-oriented and proactive Field Scheduling Coordinator to serve as the critical bridge between our office operations and field teams. In this role, you will be responsible for ensuring site visits are fully prepared before work begins, resolving real-time coordination issues on-site, and verifying that all required documentation and photos are complete before field teams depart a job site. If you thrive in a fast-paced environment, excel at problem-solving under pressure, and love keeping moving parts organized, we want to hear from you!

Key Responsibilities :

Field Schedule Management Finalize Schedules:

Review dates entered by Project Coordinators (PCs), verify site readiness, confirm customer appointments, and lock in firm execution dates.

Customer & Site Coordination:

Handle all logistics including site access arrangements, customer notifications, primary contacts, and tracking known site restrictions. Resource Allocation & Logistics Assign available installation crews, service technicians, roofing contractors, and subcontractors based on job scope, qualifications, crew availability, location, and approved company priorities. Schedule Flexibility & Real-Time Adjustments Manage dynamic schedule changes when jobs run long, prerequisites are delayed, site access fails, or urgent priority tickets arise. Promptly communicate updates and reassignments to all affected stakeholders.

Issue Resolution & Escalation Primary Site Contact:

Serve as the main point of contact when field crews run into obstacles (e.g., access denials, missing materials, or unreachable contacts).

Proactive Escalation:

Act as the primary escalator to upper management whenever a job is at risk of stalling or being delayed due to unanswered questions or pending approvals. Field Team Communication & Quality Assurance Maintain continuous communication with operations and service crews to receive timely confirmations and job updates.

Verify Document Completeness:

Review and confirm that all required field documentation, forms, and photos are completely and accurately submitted before technicians leave the job site.

Qualifications & Requirements Experience:

2+ years of scheduling, dispatching, or coordination experience (preferably in construction, roofing, field service, or solar operations).

Communication:

Exceptional verbal and written communication skills with a strong customer service mindset.

Problem-Solving:

Strong critical-thinking ability with a track record of resolving real-time operational bottlenecks.

Tech-Savvy:

Proficiency with scheduling software, CRM systems, and mobile field management tools.

Organization:

High attention to detail with the ability to manage multiple changing priorities simultaneously.

Pay:

$26.00 - $34.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person