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Job Description
On-Site Program Manager & Test Scheduler (OPI) CommandTec LLC Monterey, CA Job Details Full-time 10 days ago Qualifications Customer communication
Full Job Description Who We Are:
CommandTec, LLC is an 8(a), Woman-Owned Small Business (WOSB), Economically Disadvantaged Women-Owned Small Business (EDWOSB), Small Disadvantaged Business (SDB), and Service-Disabled Veteran-Owned Small Business (SDVOSB) and Historically Underutilized Business (HUBZone), headquartered in Huntsville, AL. As a diversified professional services company, CommandTec takes great pride in providing a broad range of Intelligence, Training, Enterprise IT and Process Improvement solutions to US Government agencies and commercial customers.
Job Summary:
CommandTec, LLC has a requirement for an On-Site Program Manager & Test Scheduler (OPI) supporting a federal government customer. The On-Site Program Manager & Test Scheduler (OPI) is responsible for leading contract operations and overseeing the execution of testing services in support of mission-critical programs. This position serves as the primary interface with Government leadership and is responsible for ensuring contract compliance, operational performance, and successful delivery of services. The On-Site Program Manager & Test Scheduler (OPI) provides leadership and oversight of personnel, processes, and resources while coordinating with stakeholders to meet operational requirements and mission objectives. The On-Site Program Manager & Test Scheduler (OPI) contributes to program success by ensuring effective communication, quality assurance, and compliance with security, regulatory, and organizational standards.
Key Responsibilities:
Lead and manage all contractor personnel supporting on-site testing operations Serve as primary point of contact for Government stakeholders and customer representatives Ensure full compliance with contract requirements, performance standards, and service level expectations Oversee daily contract performance, scheduling, staffing, and operational execution of testing services Implement and manage the Quality Control Plan (QCP) to ensure service quality and compliance Monitor KPIs, analyze performance metrics, and drive continuous improvement initiatives Prepare and deliver program status reports, briefings, and performance updates to Government and company leadership Enforce testing security protocols, confidentiality requirements, and regulatory compliance Manage risk, surge operations, and mission-critical testing requirements Conduct routine inspections and ensure testing operations meet quality and performance standards Implement corrective actions for identified deficiencies and performance gaps Manage personnel activities including hiring, onboarding, training, and performance management Ensure personnel maintain required certifications, clearances, and training for testing operations Monitor employee attendance, productivity, and adherence to operational procedures Maintain contract documentation, records, and reporting requirements Coordinate logistics, supplies, and equipment necessary to support testing operations Ensure compliance with safety policies, procedures, and workplace requirements Address customer concerns and service requests in a timely and professional manner Support program planning, transition activities, and continuous improvement efforts Ensure adherence to standard operating procedures, organizational policies, and contract requirements Conduct staff meetings and communicate operational updates to personnel Performs additional duties and accepts other responsibilities as may be assigned