Find & Apply For Scheduler / Operations Coordinator Jobs in Monterey, California

Company Overview Since 1979, our family has been dedicated to providing compassionate care to senior citizens in our community. We are proud to be the only provider in our area capable of delivering comprehensive in-home care, assisted living, care management, and skilled nursing services with just one phone call. Overview We are seeking a dynamic and highly organized Home Care Job Scheduler to join our dedicated team. In this vital role, you will coordinate and manage the scheduling of home care services, ensuring seamless communication between clients, caregivers, and healthcare professionals. Your proactive approach will help us deliver exceptional care experiences while maintaining operational efficiency. Duties Create and maintain caregiver schedules for home care clients. Match caregivers with clients based on availability, care needs, location and compatibility. Respond quickly to caregiver call-outs and arrange replacement coverage. Keep the scheduling system accurate and updated in real time when changes occur. Communicate schedule changes promptly and clearly with clients, families, caregivers, and office staff. Confirm shifts and follow up on potential coverage issues before they become problems. Monitor schedules for gaps, conflicts, missed shifts, and other concerns. Assist with caregiver availability and scheduling requests. Maintain accurate documentation of scheduling communications and changes. Work closely with management to support smooth daily operations. What We're Looking For The right person for this position is: Exceptionally organized and attentive to detail Reliable and accountable Comfortable handling frequent changes and competing priorities Able to remain calm and make good decisions when schedules change unexpectedly A strong communicator by phone, text, and email Proactive rather than waiting for scheduling problems to escalate Comfortable using computers and scheduling software Able to follow through and verify that changes have actually been completed Professional when communicating with clients, families, and caregivers Able to handle confidential information appropriately Previous home care, healthcare, staffing, dispatch, or scheduling experience is strongly preferred. Why This Role Matters Scheduling is at the center of a successful home care operation. Our clients depend on us to have caregivers arrive when expected, and our caregivers depend on clear and accurate schedules. This position requires someone who takes ownership of the schedule and understands the importance of timely communication and follow-through.

Pay:

$25.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Flexible spending account Health savings account Life insurance Retirement plan Vision insurance

Work Location:

In person