Scheduler TechOneIT Oakland, CA Job Details Contract $20 - $22 an hour 22 hours ago Qualifications Health insurance authorizations Customer communication Patient scheduling systems Electronic health records (EHR) management High school diploma or GED Records management Continuous improvement Medical record retrieval Handling patient inquiries Phone call management Managing patient records Medical terminology Patient scheduling via phone

Workday Full Job Description Job Title:

Medical Imaging Scheduler Location:

3012 Summit St, Oakland, CA 94609

Duration:

13 weeks

Schedule:

Onsite | Day shift Summary /

Duties:

Supports a busy medical imaging department by answering calls, scheduling patients for X-rays, ultrasounds, mammograms, and bone density scans. Handles patient registration, insurance verification, and authorization requests. Makes outbound calls to schedule appointments and reduce backlogs. Provides patient instructions, collects documents, retrieves previous imaging records, resolves patient inquiries, and maintains accurate records. Coordinates with medical staff to improve workflow and patient service.

Requirements:

• HS Diploma or equivalent education/experience
• 6+ months experience in a radiology or medical imaging department
• 1+ years experience in medical scheduling, patient access, or call center environment
• Experience with high-volume inbound/outbound calls and scheduling workflows
• Experience with insurance verification, authorization, and patient registration
• Proficiency in medical terminology and imaging procedures (X-ray, ultrasound, mammography, DEXA)
• Ability to manage work queues, orders, and electronic health record systems
• Strong customer service, communication, and problem-resolution skills

Preferred Requirements:

• 2+ years experience in radiology scheduling or medical receptionist role
• Experience with Genesys Cloud or similar call management systems
• Experience with Epic, Workday, or similar healthcare systems
• Ability to handle patient financial discussions including estimates and cost share
• Experience requesting prior imaging and managing records/CD distribution
• Experience supporting process improvement or high-volume access operations

Pay:

$20.00 - $22.00 per hour

Work Location:

In person