Job Title:

Scheduler Company:

A Caring Touch Homecare Services Location:

San Diego, CA (92120)

Job Type:

Full-Time | In-Person Scheduler A Caring Touch Home Care San Diego, CA Company Overview A Caring Touch Home Care is dedicated to providing high-quality non-medical care to seniors and individuals who need assistance with daily living activities. Our mission is to help clients maintain dignity, independence, and comfort in their own homes through compassionate, dependable, and professional care. Position Summary A Caring Touch Home Care is seeking a reliable, organized, and compassionate Scheduler to join our team. In this role, you will be responsible for coordinating caregiver schedules, ensuring client coverage, responding to last-minute staffing needs, and supporting daily office operations. This position plays a key role in maintaining quality service and ensuring continuity of care for our clients. The ideal candidate thrives in a fast-paced environment, communicates effectively, handles scheduling challenges with professionalism, and is committed to supporting both clients and caregivers. Responsibilities Coordinate and manage caregiver schedules to ensure appropriate staffing coverage for all clients Communicate with caregivers, clients, and family members regarding schedule updates, changes, and urgent staffing needs Maintain accurate scheduling records, caregiver assignments, and client service information Resolve scheduling conflicts promptly and efficiently while minimizing service interruptions Assist with call-offs, shift changes, and last-minute coverage needs When needed, provide direct shift coverage for clients to ensure continuity of care Travel to client homes as needed to cover shifts or assist with urgent staffing situations De-escalate client and caregiver concerns in a calm, professional, and solution-oriented manner Collaborate with management to improve scheduling processes and service delivery Provide general administrative support, including answering phones, responding to inquiries, and assisting with office tasks Support communication between scheduling, client care coordination, and other departments as needed Participate in an on-call rotation. Qualifications Previous experience in scheduling, staffing coordination, or administrative support required, preferably in a home care or healthcare setting Strong organizational and time management skills with the ability to handle multiple priorities at once Excellent verbal and written communication skills Ability to work well under pressure in a fast-paced environment Bilingual in English and Spanish required Strong problem-solving and conflict-resolution skills Knowledge of WellSky software preferred High attention to detail and accuracy required Dependable, flexible, and able to respond to changing business needs Work Environment and Physical Requirements Fast-paced office environment with frequent phone, email, and in-person communication May require local travel to client homes or other work locations as needed Must be able to sit, stand, walk, bend, and use standard office equipment for extended periods Must be able to respond quickly to urgent staffing needs and changing schedules Must have reliable transportation, a valid driver's license, and proof of auto insurance if driving is required for the role Compensation & Benefits Paid Time Off (PTO) Retirement Plan Career growth opportunities within a rapidly expanding agency Supportive, team-oriented work environment Why Join Us At A Caring Touch Home Care, you will be part of a team that is committed to making a meaningful difference in the lives of others. Your work will directly support the delivery of compassionate, dependable care to the clients and families we serve. If you are passionate about helping others and have the skills to keep operations running smoothly, we encourage you to apply and become part of our caring team.

Please contact:

Junie Baratti at 619-274-0245 /

Job Type:

Full-time Pay:

$71,000.00 - $73,000.00 per year

Benefits:

Paid time off Retirement plan Application Question(s): Strong organizational and time-management skills with the ability to manage multiple priorities.

Problem-Solver:

Handles last-minute call-offs with calm and creativity.

Experience:

Home care: 1 year (Required)

Language:

Spanish (Required)

Location:

San Diego, CA 92120 (Preferred)

Work Location:

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