Home Care Scheduler

Job Title:

Home Care Scheduler Location:

Stratford, CT Schedule:

Full-Time | Monday-Friday | 8:00 AM - 5:00

PM Type:

In-Office Pay Range:

$50,000+ annually , based on experience

Position Summary:

We are seeking a detail-oriented and highly organized Home Care Scheduler . The ideal candidate will have experience managing high-volume scheduling in a fast-paced home care environment. This role requires a proactive professional with strong communication skills, who can balance client needs and caregiver availability while maintaining compliance and care continuity.

Key Responsibilities:

Schedule and coordinate home care services for a caseload of 50+ clients Utilize the LTSS system to input, manage, and track service authorizations, caregiver schedules, and visit logs Ensure all shifts are staffed appropriately and in compliance with care plans and regulatory requirements Communicate with caregivers and clients to confirm schedules, resolve conflicts, and adjust assignments as needed Maintain accurate and up-to-date client and caregiver information in internal systems Collaborate with intake, field staff, and case managers to ensure seamless service delivery Monitor and respond to staffing challenges quickly and efficiently Provide exceptional customer service to clients, families, and field staff

Qualifications:

1-2 years of home care scheduling experience required Bilingual in English & Spanish required Experience handling 50+ client caseloads Proficiency with the LTSS system is strongly preferred Excellent organizational, problem-solving, and communication skills Ability to work independently and prioritize tasks in a deadline-driven environment Strong computer skills and comfort with scheduling platforms High school diploma or equivalent required; additional healthcare or administrative education a plus

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Home Care:

1 year (Required)

Language:

Spanish (Required) Ability to

Commute:

Stratford, CT 06615 (Required)

Work Location:

In person