Operations Specialist

We are looking for a detail-oriented Operations Specialist to join our team on a contract basis in Washington, District of Columbia. In this role, you will manage operational tasks related to package handling, customer communication, and mail logistics. This is an excellent opportunity for professionals who thrive in fast-paced environments and possess strong organizational skills.

Responsibilities:

• Review and determine the acceptance or rejection of incoming packages based on established criteria.
• Maintain accurate logs of all operational activities, ensuring data is up-to-date and accessible.
• Communicate effectively with customers to address inquiries and provide updates on package statuses.
• Organize and coordinate the shipment of documents and mail on a weekly schedule.
• Utilize CRM tools to manage and track customer interactions and operational workflows.
• Process data efficiently to support accurate recordkeeping and reporting.
• Ensure timely handling of daily mail operations, meeting organizational deadlines.
• Collaborate with team members to enhance workflow efficiency and resolve operational challenges.