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COMPASSION HOME CARE, LLC

OJT- Scheduler

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Job Description

Job Description Help for Job Description. Opens a new window. On the Job Training/WIOA Position To be considered for this job WIOA eligibility must be determined. Please make sure you have a current resume listed in EFM. Click on How to Apply Compassion Home Care, LLC OJT - Scheduler Position reports to: Supervising Nurse.
DUTIES OF POSITION
Directs the coordination of client care under the supervision of the supervising Nurse
POSITION RESPONSIBILITIES
Confers with supervising nurse on problems and complaints. Serves as liaison between coordinating team and nursing office Performs all coordinating duties when necessary. Performs the completion of intake forms and their appropriate routing for admission approval. Provide clients with established needs based on difficulty to serve; or on acuity level of clients. Manage and correctly input the proper scheduling information into the computer system using proper features of the system, including taking telephone referral information. Communicate with clients/families on indirect care related issues as directed by supervisor. Interview patients or their representatives to identify problems relating to care and options available. Refer patients to appropriate health care services or resources based on their individual needs outside of the center. Communicate on a routine basis with contract agencies to maintain smooth relations and to obtain needed information in a timely manner. Advises the supervising nurse of all new cases to be filled on a weekly basis. Interview patients or their representatives' abilities to pay and learn how to determine charges based on an established sliding scale. Transmit information or documents to customers using computers, email or fax. Process and prepare memos, correspondences or other documents as assigned. Markets Agency services to include telemarketing. Takes telephone referral information Advises the supervising nurse of all new cases to be filled on a weekly basis Performance of other duties as required
JOB CONDITIONS
Position is stressful in terms of meeting deadlines. It is primarily a desk job which essentially involves sitting, standing, stooping and walking, as well as an inordinate amount of telephone communication. It requires minimal lifting of office records and printouts. The ability to read 12 point and larger type is required. One must be able to hear adequately on the telephone with no more than an amplifier and be able to communicate both verbally and in writing.
EQUIPMENT OPERATION
The job requires the ability to utilize a PC, calculator, multi-line telephone, and other related office. equipment.
COMPANY INFORMATION
Has access to all client and financial records, which may be discussed with all management staff
QUALIFICATIONS
High School Diploma One year experience preferred AI Translation Assistant Opens in new window

Benefits

  • Dental Insurance