Operations Coordinator

Operations Coordinator College Hunks Hauling Junk and Moving - 3.3 Miami Gardens, FL Job Details Full-time $48,000 - $52,000 a year 1 day ago Benefits Paid time off Qualifications Phone communication Expense management Executive administrative support Attention to detail Problem-solving Office management Customer complaint resolution Client interaction via phone calls Full Job Description Overview

CHHJ 305 LLC

is seeking an Operations Coordinator to manage daily administrative, customer, and scheduling operations. This role serves as the operational hub of the office including supporting the General Manager by ensuring all customer communication, scheduling, reporting, and administrative functions are executed accurately and on time. Responsibilities Own daily office operations from open to close, ensuring all communication, scheduling, and administrative workflows are completed Manage all inbound calls, texts, and customer inquiries with timely response and follow-through Track, follow up, and convert leads in CRM; ensure no leads go uncontacted or unresolved Schedule jobs and coordinate daily dispatch, crew assignments, and schedule changes Send customer confirmations and maintain accurate, up-to-date scheduling systems Resolve customer issues within defined guidelines and document all outcomes Collect and review timesheets; track invoices, expenses, and administrative records Support onboarding and maintain accurate employee and HR records Track and maintain daily KPIs (leads, bookings, revenue, issues) and deliver daily/weekly reports Ensure all systems, records, and customer communications are complete and accurate at end of each day Requirements 2-5 years of experience in administrative, operations, customer service, or scheduling roles Strong organizational and multitasking ability Clear and professional communication skills (phone, text, email) Experience with CRM systems, scheduling tools, or spreadsheets High attention to detail and follow-through Ability to work in a fast-paced, structured environment Role Expectations All leads are contacted and tracked daily Customer communication is timely and professional Schedules are accurate and fully confirmed Issues are addressed quickly and documented Reporting is complete and delivered on time This Role Is a Strong Fit For a Candidate Who Thrives in a fast-paced environment and enjoys staying busy throughout the day Takes ownership of tasks and follows through without needing reminders Is comfortable handling customer communication and resolving issues professionally Can manage multiple priorities at once while staying organized and detail-oriented Responds quickly and keeps communication clear and consistent Prefers structured workflows, checklists, and clear expectations Takes pride in keeping operations running smoothly and nothing falling through the cracks Compensation $48,000 - $52,000 Performance-based growth with opportunity for increased compensation and expanded responsibility

Pay:

$48,000.00 - $52,000.00 per year

Benefits:

Paid time off

Work Location:

In person