POSITION OBJECTIVE

Under general supervision, provide diverse administrative support primarily to the Fatherhood Initiative operations and secondary support to Circuit Operations and Independent Living operations. This role enhances program coordination by managing communication, scheduling, data entry, reporting, documentation and resource organization. This position requires an individual who is dynamic, energetic and shows initiative, exercises independent judgment and who can multi-task.

Days of Week:

Monday

Friday Daily Hours:
8 a.m.
5 p.

ESSENTIAL FUNCTIONS

Provide administrative support to Circuit Administrator and operations
Perform a wide range of clerical duties including managing correspondence, scheduling meetings, creating and processing purchase orders and maintaining calendars.
Assist with organizing fatherhood workshops, outreach events, and community partnerships by preparing materials, coordinating logistics, and supporting event registration, travel and attendance tracking
Maintain accurate program files, participant records, sign-in sheets, and data entry in designated databases; assist in generating routine reports and ensuring compliance with documentation standards.
Track and organize program materials, supplies, promotional items, and inventory; assist with ordering and replenishing resources as needed.
Process basic administrative purchasing requests, track expenditures, and maintain documentation in accordance with organizational procedures.
Prepare agendas, take meeting minutes, distribute documents, and assist with follow-up tasks to support team meetings, advisory groups, and community collaborations.
Handle sensitive information responsibly and ensure all communications and documentation meet privacy, confidentiality, and NWF Health Network compliance standards.
Provide courteous, timely assistance to program participants, partners, and visitors; help troubleshoot minor issues and direct individuals to the appropriate staff or services.
Support general support of operations and perform additional tasks as requested to ensure efficient functioning of operations.

This list of essential functions is not intended to be exhaustive. NWFHN reserves the right to revise this job description as needed to comply with actual job requirements.

QUALIFICATIONS

REQUIRED:

High School Diploma or GED
Driver's License
Three years of office experience and/or business training
Exercise judgment, initiative and tact, make sound decisions
Proficiency in WORD, EXCEL and spreadsheets software
Motor Vehicle Check
Background Check
Drug Testing/Screening
Reference Check

PREFERRED

Previous experience in social service organization
Two years of college or advanced secretarial training

SKILLS:

Ability to handle confidential information appropriately
Effective verbal and written communication skills
Ability to learn computer skills sufficient to perform all essential functions
Ability to be sensitive to the service population's cultural and socioeconomic characteristics
Commitment to effectively and efficiently providing customer service satisfaction with positive service delivery results
Excellent organizational skills
Ability to work in a diverse environment
Excellent interpersonal skills
Strong attention to detail
Ability to act decisively when necessary to protect client
Ability to establish trusting relationships
Ability to handle stressful situations
Excellent listening skills

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