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Ancillary Scheduler - South Tampa
Job
Orlando Health
Saint Petersburg, FL (In Person)
Full-Time
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Job Description
Position Summary Department:
Orlando Health Ambulatory•Outpatient Rehab Status:
Full-Time | 40 hours a weekShift:
Monday- Friday, 8am
- 5pm
Title:
Ancillary Scheduling, Registration, Patient Charge SpecialistAddress of Practice:
South Tampa- Position Summary This position provides scheduling, registration and patient charge services to ancillary departments.
- Effective pre-registration, registration and scheduling of multiple patient appointments.
- Manages the multiple additions and cancellations of patient appointments.
- Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information in appropriate hospital systems
- Contacts appropriate payers/provider offices, verifying benefits and obtaining/documenting necessary authorizations.
- Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.
- Responsible for entry of patient charges.
- Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self pay portions.
- Accurately communicates all procedure pertinent information including arrival time, location, and duration to the patient.
- Performs check in and check out of patients.
- Acts as a liaison to the clinical staff.
- Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management including the transfer of patients from both outside and sister facilities.
- Acts as a resource for training or mentoring of new team members.
- Maintains flexibility in work schedule availability that allows department to change/modify work schedule to meet departmental needs and on call responsibilities.
- Attends and participates in department staff meetings and attends other meetings as assigned.
- Represents and participates in department, facility, Patient Financial Services and corporate committees as requested by supervisor/department manager.
- Responsible for reviewing and adhering to all corporate departmental and education initiatives.
- Assists his/her supervisor/manager in planning and organizing department activities.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.