Hospice Volunteer Operations Coordinator

The VNA provides compassionate, innovative care of the highest quality, setting the standard for patients and caregivers needing private care, home health, hospice, and community health services. Together, we provide the highest quality patient care. Come join our team of passionate and skilled professionals! By choosing to work for the VNA, you would be working with an agency that was voted 'Best Place to Work' for 7 years in Indian River County because of the benefits we offer our associates, such as: Competitive pay Flexible schedules available for some positions Accrue up to 18 paid days off in first year, 6 observed holidays Up to 88% coverage of health insurance costs Onsite, no-cost wellness clinic staffed by a

VNA APRN

Tuition reimbursement Free CEU credits Several local and national discounts

Summary:

The Hospice Volunteer Operations Coordinator is responsible for the daily coordination, scheduling, deployment, and operational support of volunteers across hospice home and hospice house programs. This role ensures volunteers are effectively integrated into patient care and operational workflows.

Responsibilities:

Volunteer Scheduling & Deployment Coordinate volunteer assignments based on patient and operational needs Maintain hospice house volunteer coverage Respond to volunteer referrals and assignment requests Operational Support Serve as liaison between volunteers and clinical teams Participate in operational meetings and IDT coordination Monitor daily volunteer activity and coverage Volunteer Support Provide operational guidance and support to volunteers Escalate concerns and operational barriers appropriately Documentation & Reporting Maintain accurate records of volunteer hours and assignments Track utilization and operational metrics

Skills/Abilities:

Customer Focus Time Management Project management Adaptable MS Office and related software relevant to role Communication - written, oral and auditory Financial acumen •This position requires a screening through the Care Provider Background Screening Clearinghouse. For more information, please visit https://info.flclearinghouse.com

Job Type:

Full-time Benefits:

Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Work Location:

In person