Scheduling Coordinator Georgia Carolina Orthopedics - 5.0 Augusta, GA Job Details Full-time 5 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Athenahealth Customer communication Health insurance policy knowledge HIPAA Medical scheduling High school diploma or GED Desktop applications Health information regulatory compliance Organizational skills Productivity software Clinical confidentiality policies Patient registration Medical terminology Full Job Description Georgia Carolina Orthopedics is the premier orthopedic practice in Augusta, Georgia. Our highly specialized physicians are experienced in the latest diagnostic techniques and treatment options. Our physician-owned practice is committed to providing the highest level of orthopedic care available. We are currently seeking an experienced Scheduling Coordinator to add to our team.

Duties:

Answer high-volume inbound calls in a professional, courteous, and timely manner Schedule, reschedule, and cancel patient appointments across multiple providers and locations Accurately enter and update patient demographic, insurance, and appointment information in the electronic medical record (EMR) system Follow provider scheduling guidelines, appointment types, and visit duration rules Verify basic insurance eligibility and referral requirements at time of scheduling when applicable Coordinate appointments for specialty visits, procedures, diagnostics, and follow-ups Communicate clearly with patients regarding appointment details, preparation instructions, and office policies Escalate urgent patient concerns or scheduling conflicts to clinical or supervisory staff appropriately Maintain patient confidentiality and comply with HIPAA and office policies at all times Collaborate with clinical teams, front desk staff, and providers to ensure continuity of care Education and experience required: 1+ year patient registration/scheduling experience. High School Diploma or GED required. Proficient knowledge/ability with all Microsoft Office Applications. HIPAA compliant. Must have outstanding organization skills with the ability to multi-task. Ability to work well with physicians and co-workers. Strong oral and written communication skills. Knowledge of medical and insurance terminology. Understanding of health insurance. Experience in Athena EMR is a plus. We offer Medical/Dental/Vision/Life/401(k), paid vacation and holidays.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): How many years of experience do you have working as a scheduling coordinator in a medical office?

Work Location:

In person