Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible

• on their terms, in their own homes.

And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Home Care Supervisor & Scheduler, you will feel appreciated, recognized, and rewarded.

Do you:

Enjoy serving others? Have experience supporting and guiding caregivers? Excel at finding, hiring, and supporting great caregivers? Love solving scheduling puzzles and keeping every detail straight? Take charge with a warm smile and voice? Want to help build a brand-new agency from the ground up? We have an opening for a Home Care Supervisor & Scheduler who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to recruit, schedule, train, and support a dedicated team who will care for a wide variety of people; spanning all ages and all abilities. As our designated home care supervisor and the first member of our office team, you will play a central role in launching our independently owned and operated agency and will grow with it as we expand.

Home Care Supervisor & Scheduler Benefits:

• Competitive salary of $50,000
• $60,000 per year, based on experience
• Performance bonus eligible, tied to caregiver hiring, caregiver retention, and agency growth
• Paid time off
• Mileage reimbursement and travel allowances for business travel
• Liability Insurance, Workers' Compensation coverage, and unemployment insurance
• A ground-floor opportunity with a clear growth path into Office Manager and increased leadership as the agency grows

Home Care Supervisor & Scheduler Responsibilities:

• Designated Supervisor
• Serve as the agency's designated supervisor of home services workers under Illinois Department of Public Health (IDPH) requirements: deliver and document caregiver orientation, required annual training, and competency checks; remain available to caregivers for ongoing education and client-care questions; and complete supervisory visits in clients' homes as required
• Caregiver Recruiting
• Manage the full recruiting process for new caregivers: post openings, establish new recruiting avenues, screen and interview applicants, and build a caregiver pipeline ahead of client demand
• Hiring & Onboarding
• Complete all required hiring steps, including background screenings, Illinois Health Care Worker Registry checks, reference checks, and document collection
• Scheduling
• Match caregivers with clients based on skills, attributes, and availability; build and maintain schedules; confirm and update caregiver availability including vacation, sick time, and holidays; quickly fill open shifts and call-offs
• Caregiver Support & Retention
• Serve as the day-to-day point of contact for caregivers; communicate regularly, lead retention and recognition efforts, and handle caregiver HR tasks
• Administration & Intake
• Answer incoming calls and inquiries, capture new client inquiries for the owner's follow-up, and maintain accurate client and employee files and supportive documentation in line with IDPH and HIPAA requirements
• On-Call Coverage
• Share an after-hours on-call rotation with the owner to handle call-offs and urgent scheduling needs
• Goals & Growth
• Meet recruiting, retention, and scheduling goals set by the franchise owner and help build the office's systems and processes from the ground up

Home Care Supervisor & Scheduler Requirements:

• Required Experience
• Within the last five years, at least two years of experience working in a home health, home services, facility-based healthcare, or home nursing setting; or currently in a supervisor or trainer role with a home services agency (IDPH supervisor qualification)
• Preferred Experience
• Caregiver recruiting and/or scheduling experience in home care, home health, senior living, or healthcare staffing strongly preferred; supervisory or training experience a plus
• Education
• High school diploma required; associate or bachelor's degree preferred
• Skills
• Relationship building, exemplary communication, strong organizational and time management skills, customer service, and comfort with scheduling/EHR software (AxisCare experience a plus)
• Other
• Valid Illinois driver's license, reliable transportation, and auto insurance; able to visit clients' homes across South Cook and Will counties; must pass a background check
• Characteristics
• This is an autonomous position in a new, fast-paced office, so we're looking for individuals who are self-motivated, calm under pressure, flexible, and willing to learn.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!

Pay:

$50,000.00

• $60,000.

00 per year

Benefits:

Employee discount Paid time off Referral program Application Question(s): Do you have reliable transportation and able to commute or travel to client homes?

Experience:

home care, home health, or healthcare facility: 2 years (Required)

Language:

Spanish (Preferred)

Work Location:

In person