Associate Manager, Title Operations

at Tesla Inc. in Naperville, Illinois, United States Job Description What to Expect Tesla is seeking an Associate Manager, Title Operations within the Used Car Operations business. This teamis responsible forensuring seamless title transfers for allacquiredvehicles across North America. In this role, you will play a lead role in shaping the used vehicle title and document processing operation across the North America market. You willbe responsible formanaging the "title factory," which intakes, processes, stores, and releases all vehicle titlesacquiredand sold by Tesla. This complex and multifaceted role requires exceptional executive-level communication skills,demonstratedleadership experience, strong business operations acumen, anda track recordof success in leading high-impact teams. What You'll Do Manage, train, lead, and develop a team of Title Specialists to physically process all US trade-in, return, andcaptive lease returnvehicle titles Continuously refine document processes to achieve the highest levels of efficiency and daily output, with the goal of same-day processing for all documents Proactively update team areas of responsibility (AORs) to ensure all tasks and responsibilities are clearly assigned andmaintained Develop extensive knowledge of all applicable regulations across North America to ensure compliance; proactively adapt operations to account for regulatory changes while meeting aggressive business goals Identifyand address systemic issues within the operational workflow; escalate critical opportunities or concerns; develop innovative solutions, lead implementation, measure success, andestablisha cadence of continuous improvement Uphold team and company standards while holding team members accountable to key performance indicators (KPIs) Establish effective and collaborative communication channels with stakeholders at all levels, both internal and external; cultivate andmaintainstrong partnerships to support cross-functional businessobjectives What You'll Bring Bachelor's degree or equivalent experience Proven leadership and people management experience in large organizations, with theability tomotivateand inspireteams to achieve goals Strong business acumen anda track recordofoptimizingoperational and employee productivity Dynamic and criticalthinker with the abilityidentifyand resolvetrends, issues, and blockers at various levels of the operation KnowledgeorexpertiseinDMVtitle transfer processesandbusiness operationsisrequired Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. To view full details and how to apply, please login or create a Job Seeker account