Operations Specialist

Operations Specialist (Waukegan, IL, 60085) | 04/10/26

Easy Apply Test Job Description Job Description:

MARS Solutions Group is looking for an experienced Operations Specialist located in Waukegan, IL. Our client is a utilities Leader looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability

Job Overview:

We are seeking a detail-oriented Operations Specialist to support daily business operations and ensure efficient coordination between internal teams, field personnel, and customers. This role is ideal for someone who thrives in a fast-paced environment and enjoys multitasking across administrative and operational functions.

Responsibilities:

Coordinate with internal teams to support customer needs, including scheduling compliance work, new service requests, and demo activities Manage inbound calls from customers and field employees, ensuring timely resolution or escalation Schedule and dispatch field tasks while maintaining accurate records Assist with union employee payroll processing and related administrative duties Prepare and submit permit requests and track approvals Enter, update, and maintain data across multiple systems and databases Handle multiple assignments and prioritize tasks effectively Minimum Qualifications High School Diploma, GED, or equivalent 5+ years of experience using standard computer applications (e.g., Word, Excel, PowerPoint) 5+ years of experience identifying problems and implementing solutions Preferred Qualifications 1+ year of experience working in an office environment 1+ year of experience scheduling field service or operational tasks Key Skills Strong organizational and multitasking abilities Effective communication and coordination skills Attention to detail and accuracy Ability to work independently in a structured environment

Additional Information:

Duration:

12 Months with possibility of extension

Location:

Waukegan, IL 60085 Shift hours: Monday-Friday 6:00 AM - 2:30

PM About MARS Solutions Group:

MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.