Freight Operations Specialist

Freight Operations Specialist Associated Grocers, Inc. - 3.4 Baton Rouge, LA Job Details 1 day ago Benefits 401(k) Paid time off Qualifications Computer operation Report writing Microsoft Excel Microsoft Outlook Logistics management Computer literacy Basic math Logistics Warehouse management system Mid-level Supply chain transportation management High school diploma or GED Key Performance Indicators Organizational skills Transportation planning Freight 2 years Communication skills Technical Proficiency Full Job Description Associated Grocers is currently seeking a talented and driven individual to join our incredible team as a Freight Operations Specialist! In this fast-paced role, you'll coordinate daily freight movements, partner with carriers and internal teams, and ensure shipments move efficiently and on time. You'll play a key role in resolving issues, managing load execution, and delivering exceptional service while supporting overall performance and profitability. Competitive pay, weekly payroll, a comprehensive benefits package, 401K retirement program, Paid Time Off upon hire, and a Fantastic Team Environment! Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. Secure/Confirm carrier capacity in alignment with routing guides and procurement strategy 2. Monitor and Confirm pickup and delivery appointments (CPU, drop-trailer, live load/unload) 3. Monitor in-transit performance and prevent service failures 4. Serve as operational point of contact for assigned lanes and internal teams 5. Serve as operational point of contract, for missing information regarding all PO's. 6. Provide proactive updates on load status, delays, and recovery plans 7. Resolve service disruptions including detention, lumper disputes, and breakdowns 8. Manage load-level profitability and understand buy vs. sell rate dynamics 9. Support KPI tracking including

OTD, RDD

compliance. 10. Daily communication with our TMS partner Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED) and two to four years related experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Proficient in Microsoft Office applications, such as Word, Excel, and Outlook. Proficient in utilization of the

Warehouse Management System Other Skills and Abilities:

• 1-3+ years in transportation, logistics, 3PL, or brokerage operations Strong communication and organizational skills Ability to manage high-volume freight in a fast-paced environment Experience with TMS platforms and Microsoft Excel Knowledge of FTL, LTL, and intermodal freight (preferred)