Executive Support & Operations Coord

Mount Holyoke College Executive Support & Operations Coord South Hadley, MA Apply Executive Support and Operations Coordinator remote type

• In-Person locations
• Mount Holyoke College
• Main Campus time type
• Full time Job no:

R-0000003155

Faculty or Staff:

Staff Full Time or Part Time:

Full time

Minimum Starting Rate of Pay:

\$68,272.00 Rate of pay commensurate with experience

Start Date:

05/04/2026

Job Description:

The Executive Support & Operations Coordinator provides comprehensive, high-level administrative support to the Executive Director and serves as the primary front-facing service point for complex alum and internal inquiries.

This role is dual-charged:

it ensures the efficient operation of the Executive Director\'s office and coordinates seamless constituent support, guaranteeing meticulous organization and exceptional service delivery. The Coordinator is a critical component of the Alum Association?s Innovation & Operations team, tasked with providing administrative support across the department and ensuring every constituent interaction reflects the highest standards of the Alum Association and Mount Holyoke College (MHC). This position will report to the Deputy Director & Head of Operations.

Required Qualifications:

Bachelor\'s degree or equivalent experience in a professional office environment. Minimum of 1-3 years of experience providing administrative support at the executive level. Demonstrated experience with high-touch customer service or constituent relations. Exceptional written and verbal communication skills, with proven ability to draft professional correspondence and handle sensitive information with discretion. High proficiency in Google Suite and presentation tools (e.g., Canva). Proven ability to leverage generative AI tools (e.g., Gemini, ChatGPT, etc.) for communication drafting, research, and process automation. Proficiency in Project Management Software (e.g., Wrike, Asana, etc.) and experience with a CRM system (e.g., Kindsight, Salesforce). Proven organizational and time management skills, with the ability to prioritize competing deadlines in a fast-paced environment.

Preferred Qualifications:

Experience working in a high-touch corporate, service, or hospitality sector or advancement setting. Adeptness at managing hybrid/virtual meeting technology (Zoom, Google Video, Microsoft Teams). Familiarity with Mount Holyoke College, the MHC alum network, or a similar liberal arts environment.

Supervision:

This position may supervise student workers.

What We Offer:

403(b) Retirement Plan (College contributes 10.5% of salary) Comprehensive medical, dental and vision insurance Flexible Spending Account (FSA) Disability and Leave Benefits Life Insurance (College paid coverage 1x salary) Employee Assistance Program Tuition Benefits (to Mount Holyoke College or others) Generous Paid Time Off Access to Kendall Sports & Dance Complex Active Filters Executive Support & Operations C... South Hadley, MA Clear All Apply