About Us At Serenity Care, Inc., we are committed to providing exceptional patient care through compassion, professionalism, and excellence. Summary The PACE Operations Specialist is responsible for maintaining operational, administrative, and reporting functions of PACE. Responsibilities Prepare and review regulatory reports in compliance with CMS, state, and organizational standards. Prepare for, and facilitate, IDT meetings. Prepare, review, and finalize participant care plans. Organize and prepare annual participant communications materials. Provide systems training to users as assigned. Provide technical and systems support to team members. Collaborate with Director of PACE Operations and Support Systems to adapt, develop and optimize data processing and methodology in accordance with evolving directives from CMS and MassHealth. Collaborate with Director of PACE Operations and Support Systems to develop and adapt workflows and process improvements. Assist with CMS audit preparations. Assist with EMR training. Assist with reception, phone calls, and greeting participants as needed. Performs other duties as assigned. Accepts assigned duties in a cooperative manner and performs all other related duties as assigned. Adheres to and supports Serenity Care's policies, practices, and procedures. Attends and participates in staff meetings, in-services, projects, and committees as assigned. Qualifications Effective oral and written communication skills. Bilingual in Russian or Ukrainian preferred but not required. Skilled in establishing and maintaining effective working relationships with patients, co-workers, medical staff, and the public. Ability to work independently and as member of a team. Skilled at identifying problems and recommending resolutions. Ability to think critically and to communicate clearly and effectively. Computer skills required. Personal Attributes Possess good moral character. Well organized, dependable, flexible, and resourceful. Ability to relate to the public and governmental agencies in a cooperative and professional manner. Ability to work effectively and in a collegial manner with all members of the IDT. What is Offered Sick pay Holiday pay Paid time off Health and Dental insurance Supportive and collaborative work culture

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Referral program

Work Location:

In person