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Operations Assistant
Job
Opulent Facility Management
Owings Mills, MD (In Person)
$38,480 Salary, Full-Time
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Job Description
Opulent Facility Management is seeking a reliable and detail-oriented Part-Time Operations Assistant to support the day-to-day operations of our growing commercial cleaning and facility management company. This position plays a critical role in ensuring client satisfaction, maintaining operational organization, and supporting field staff and subcontractors across multiple job sites throughout the Baltimore area. The ideal candidate is organized, proactive, professional, and comfortable working in a fast-paced environment where communication and attention to detail are essential. Key Responsibilities Assist with scheduling cleaners, subcontractors, walkthroughs, and inspections Communicate with clients regarding service updates, concerns, and scheduling changes Perform periodic site visits and quality assurance inspections Help manage supply inventory and coordinate restocking needs Track work orders, service requests, and operational documentation Support onboarding of new employees and subcontractors Maintain organized records, reports, and client files Assist with creating schedules, route planning, and operational coordination Provide administrative support to ownership and operations management Help ensure company standards and cleaning expectations are consistently met Qualifications Previous administrative, operations, customer service, or facility management experience preferred Strong communication and organizational skills Ability to multitask and prioritize responsibilities effectively Proficient with Microsoft Office, and mobile communication apps Reliable transportation and valid driver's license required Ability to work independently with minimal supervision Professional demeanor with strong problem-solving skills Experience in janitorial, commercial cleaning, or facility management is a plus Preferred Traits Strong attention to detail Excellent follow-through and accountability Comfortable working with both clients and field staff Adaptable and solution-oriented Able to maintain professionalism under pressure What We Offer Flexible scheduling Growth opportunities within a rapidly expanding company Hands-on experience in operations and facility management Supportive and team-oriented work environment Opportunity to grow into a full-time leadership role