Scheduling Coordinator

Scheduling Coordinator Owings Mills, MD Job Details Full-time $24 - $25 an hour 3 days ago Qualifications Collaborate with healthcare professionals Electronic health records (EHR) management Workflow management (operations management method) Mid-level Medical scheduling Medical records Patient interaction Full Job Description

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Monitors internal workflow system to identify all patients completed by the Admissions Department. Ensures Agency patients receive timely care in accordance with their physician's orders, services required, identified visit frequencies, and the Agency plan of care. Creates/maintains schedules and related data in the Agency's electronic medical record. Ensures high patient satisfaction though clear communication and confirming demographic information, best times for visits, and best contact info for further scheduling. Assists clinicians by making sure they have all available information prior to the Start of Care. Review schedules to troubleshoot scheduling conflicts and issues. Reschedules missed visits as soon as possible. Maintains weekend and holiday rotation in accordance with Agency policies and Clinical Manager direction. Helps improve Agency profitability by only scheduling authorized visits and minimizing missed visits. Maintains staff and client statistics and reports. Communicates with the sales team regarding staff availability. Maintains strong collaboration with Admissions Department to troubleshoot obstacles preventing Starts of Care. Maintains clinician productivity in accordance with Agency standards. Performs other duties as assigned