Orthopaedic / Neurosurgical Scheduling Coordinator

Requirements :

4+ years of medical / surgical scheduling experience 2+ years with the same healthcare company / organization at some point in the past 4 years Ability to provide reference check from most recent direct supervisor Ability to pass background check Able to commute to Silver Spring, Maryland and be in person for 8 hours during the 8am - 6pm timeframe Monday through

Friday Position Overview :

We are seeking a motivated, detail-oriented, reliable and friendly Scheduling Coordinator to join our dedicated team. This role involves scheduling, confirming, and managing patient appointments, preparing charts, verifying documentation, checking in patients, ensuring accurate scheduling, and the ability to complete prior authorizations. The successful candidate will be organized, respectful, kind, and willing to help with tasks as needed. Our company is a great place to grow your skills and serve a population in need of compassionate care.

Key Responsibilities :

Coordinate and manage complex schedules for patients with multiple appointments across various disciplines within the clinic. Answer incoming calls and provide information regarding services, appointments, and office policies. Utilize EMR/EHR system for appointment scheduling and management. Maintain a comprehensive understanding of our services and effectively communicate them to patients. Demonstrate empathy and excellent customer service, particularly when dealing with patients who may be experiencing distress or discomfort. Collaborate with the clinical team to ensure seamless patient experiences, including close collaboration with the Physicians. Keep track of a variety of tasks including patient clinical concerns communicated via phone, forms and letters, and communicating with the full PRISM team. Qualifications (in addition to the above): High school diploma or equivalent (Required), Associates Degree in Medical Assistant or other relevant field or Bachelor's Degree (Preferred) Proficient in using EMR/EHR systems for scheduling Proficient in Excel and Outlook to keep track of tasks with team

Key Characteristics:

Excellent verbal and written communication skills Able to convey information clearly and compassionately Motivated team player with the ability to balance warmth and efficiency High attention to detail and superior organizational skills Remain composed and helpful in high-pressure situations Provide honest and timely feedback to management - your input is important to us!

About Us :

PRISM Spine & Joint is an Integrative Musculoskeletal Medicine Practice, and a destination for patients around the country. We focus on bringing the level of care received by professional athletes to patients with injuries, connective tissue disorders, chronic back pain, neurologic diagnoses, and to women before and after childbirth in addition to working with dancers and other athletes. We pride ourselves on our multidisciplinary approach, combining medical expertise with integrative therapies to offer the highest quality of care. PRISM is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.

Job Type:

Full-time Pay:

$23.00 - $27.00 per hour

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Vision insurance Application Question(s): 2+ years with the same healthcare company / organization at some point in the past 4 years

Experience:

Medical /

Surgical Scheduling :

4 years (Required) Ability to

Commute:

Silver Spring, MD 20910 (Required)

Work Location:

In person