Conversion Scheduling Coordinator

• Must be able to work onsite Monday through Friday
• 1st shift (10am-7pm
• with an hour unpaid lunch )
• 5 days a week
• in Ann Arbor, MI
• Job Description The IT Conversion Scheduling Coordinator supports server replacement efforts by intake, prioritization, scheduling, and coordination of server conversions.

This role acts as the primary point of coordination between internal IT teams, hardware staging, and end-user contacts to ensure conversions are scheduled accurately, documented correctly, and aligned to operational priorities. This is a coordination and scheduling role only; no hands‑on server staging or installation is performed. Main responsibilities

• Monitor and triage server conversion requests (urgent and standard)
• Prioritize scheduling based on documented urgency rules and request age
• Contact stores within 24 business hours of receiving conversion requests
• Review store readiness details (IP type, time zone, network status)
• Assess risk and urgency using existing tickets and system status
• Identify and manage conflicting appointments (e.g., network upgrades)
• Schedule conversions and confirm dates with end-users
• Obtain documented approvals for expedited shipping
• Maintain accurate updates in ServiceNow, Jira, and calendars
• Document all outreach, decisions, and changes clearly and consistently Job requirements 1.

Experience in IT operations coordination, scheduling, or support environments 2. Strong communication skills with technical and non‑technical contacts 3. Comfortable working in ticketing and tracking systems (ServiceNow, Jira, or similar) 4. Ability to follow prioritization rules and documented procedures 5. High attention to detail and documentation accuracy Work Environment

• Office coordination role
• High volume of scheduling, communication, and system updates
• Time‑sensitive, SLA‑driven work

Skills Preferred:

Project coordination, Project scheduling, customer service, phone etiquette, phone communication Additional Skills & Qualifications The internal employees will be filling out a form with the contact information for their contact information, and this person will be responsible for reaching out to those people and coordinating a time to complete their network upgrade, being cognizant of all other upgrades being scheduled, time zones, store hours, etc. This person will also be competing confirmation calls and validation calls of successful upgrades after the fact.

• Please apply if you're interested in hearing more about the opportunity
• We are looking to set up interviews as early as this week
• Medical, Dental, and Vision Benefits Offered from Day One
• If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address)
• Workplace Type This is a fully onsite position in Ann Arbor, MI. Job Type & Location This is a Contract to Hire position based out of Ann Arbor, MI. Job Type & Location This is a Contract to Hire position based out of Ann Arbor, MI. Pay and Benefits The pay range for this position is $17.00
• $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Ann Arbor,MI.

Application Deadline This position is anticipated to close on May 26, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.