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Employee Services Specialist

Job

EDUStaff, LLC

Grand Rapids, MI (In Person)

$41,600 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/18/2026

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Job Description

Hours:
Monday - Friday, 7:30 am - 4:00 pm (40 hours per week)
Schedule :
3 days in-office & 2 days remote, starting at conclusion of training period
Summary:
The Employee Services Specialist will handle and support various aspects of servicing our customers and employees.
Responsibilities:
Process and manage incoming applications for employees. Make changes and modifications to employees files. Answer incoming calls regarding various topics in assisting our employees/customers. Answer employee/customer inquiries via online help tool or email. Communicate information to districts and employees on various company initiatives. Other job-related duties as assigned.
Qualifications:
High School Diploma required; Associates preferred Previous experience in office environment. Previous reception or phone customer service experience Experience in dealing with customers' needs Knowledge of word processing programs and typing Demonstrated ability to effectively communicate both verbally and in writing Ability to be able to problem solve and trouble shoot with clients/employees
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person