Patient Care Scheduler

Patient Care Scheduler Robinson Dental - 4.5 Grand Rapids, MI Job Details Full-time $16 - $20 an hour 4 hours ago Benefits Health savings account Paid holidays Health insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Patient flow optimization Phone communication Dental receptionist Medical scheduling Medical administrative support Patient interaction Communication skills Entry level Under 1 year Client interaction via phone calls Full Job Description Robinson Dental | Full-Time | Pay Based on Experience Are you a friendly, organized, and reliable professional who loves helping people and thrives in a fast-paced environment? Do you enjoy being part of a supportive team where your work truly impacts patients every day? At Robinson Dental , we hire based on our core values, integrity, compassion, teamwork, growth, and excellence. We are currently looking for a Patient Care Scheduler to support our Grand Rapids location by managing incoming calls, scheduling patients, and helping create a smooth and welcoming patient experience.

What You'll Do:

Answer incoming calls and assist patients with scheduling and questions Schedule, confirm, and manage appointments efficiently Help maintain a full and productive schedule for providers Support the front desk team as needed (check-in/check-out, patient flow, etc.) Assist with basic insurance responsibilities and patient information updates Provide excellent customer service and represent Robinson Dental with professionalism and kindness

What We're Looking For:

Dental office experience preferred (but not required for the right candidate) Strong communication skills and a friendly phone presence Ability to multitask, stay organized, and work efficiently under pressure A team-first mindset and willingness to jump in where needed Positive attitude and commitment to creating an exceptional patient experience

What We Offer:

Competitive pay based on experience Full-time benefits package including health, vision, HSA, life insurance, and 401(k) with matching Paid time off and paid holidays Employee discounts on dental services A supportive team environment where you will be trained and set up for success Growth opportunities within a rapidly expanding dental organization

AND MORE!

Benefits:

401(k) 401(k) matching Health insurance Health savings account (HSA) Vision insurance Life insurance Paid time off Employee discount

Shift Premium Schedule:

Monday to Friday If you're looking for more than just a job, and want to be part of a team that values people, positivity, and growth, we would love to hear from you.