FUNCTIONS OF POSITION

: Working knowledge of department policies, procedures, objectives, QI/Risk management and safety standards. Maintains a neat, clean, and safe work environment. Knows when to grab future orders vs putting in the order. Make s sure you have acceptable ICD 10 codes for payment. Excellent phone skills Schedules all out-patient exams along with giving prep instruction. Understands how to create a new encounter or use an existing one. Check voice mail and respond to all calls. Understands how to register a client bill patient. Understands the scheduling/exam protocols for all areas. Maintains departmental policies and procedures manuals. Match orders to next day schedule. Responsible for ordering and maintaining office supplies for your department. Check pre-cert and get pre-cert numbers. Perform all other duties as assigned.

QUALIFICATIONS

:

EDUCATION

High school diploma or equivalent.

EXPERIENCE

Previous medical experience preferred. Secretarial training desired with prior experience in working with personal computers.

SPECIAL :

PATIENT CONTACT

Ability to meet and interact with patients of all ages.

MACHINE OPERATION

Copy machine, departmental computer, typewriter, and fax machine.

PHYSICAL REQUIREMENTS

:

STANDING

10% of shift spent standing.

WALKING:

10% of shift spent walking.

LIFTING:

Minimum amount of lifting required in an eight hour shift.

VISUAL:

Must have the ability to read and process paperwork generated daily.

HEARING & SPEAKING

Must have the ability to communicate via the telephone and one-on-one with patients. Day shift