Scheduling and Compliance Coordinator Salary $67,000.00

•$77,050.00 Annually Location Main Campus, 1247 Jimmie Kerr Rd., Graham, NC Job Type Full-Time Exempt Job Number 2026-00092 Division Executive Vice President Department Research & Institutional Effectiveness Opening Date 09/14/2026 Closing Date 10/4/2026 11:59 PM Eastern Description SummaryThe Scheduling and Compliance Coordinator provides leadership and oversight for the College's scheduling, enrollment reporting, and regulatory compliance functions. This position is responsible for coordinating section creation and scheduling processes, ensuring the accuracy and integrity of institutional data, overseeing state and federal reporting requirements, and maintaining compliance with applicable regulations and reporting standards. The position supervises assigned staff, leads compliance reviews and audits, provides Veterans Services compliance oversight, and collaborates with departments across the College to promote accurate reporting, efficient processes, and effective use of institutional systems. Through continuous process improvement, training, and operational support, the Scheduling and Compliance Coordinator helps ensure the integrity of institutional data and supports informed decision-making, regulatory compliance, and student success Example of Duties Essential Duties and Responsibilities include the following. Other duties may be assigned.

Scheduling and Section Management Responsible for Colleague section creation and scheduling related functions and activities. Plan, coordinate, and oversee section creation, scheduling, and related operational processes. Audit, troubleshoot, and ensure the accuracy of SECT and related Colleague mnemonics. Oversee, audit, troubleshoot, and ensure the accuracy of Self-Service web and paper rosters, including the review, updating, and correction of related system records. Ensure accurate and timely reporting of never attended statuses and no-show (NS) grades submitted by faculty through Self-Service.

Compliance, Reporting, and FTE Administration Coordinate the collection, preparation, and summarization of data for state compliance reviews and bi-annual audits. Perform and lead the detailed review, maintenance, and preparation of non-credit section files for compliance reviews and bi-annual audits. Provide compliance oversight of Veterans Services certification processes through internal auditing, reviewing activities performed by School Certifying Officials to ensure adherence to federal regulations, state requirements, and College policies and procedures. Coordinate the preparation and submission of Fall and Spring Estimated FTE reports for Curriculum, Occupational Extension, Basic Skills (ESL and College and Career Readiness). Oversee the collection, review, and submission of Institutional Class Report (ICR) data, ensuring the accuracy of FTE figures and making necessary adjustments to erroneous records. Prepare, audit, correct, and submit XPA reports, including but not limited to underage reports, curriculum/continuing education overlap reports, and work-based learning reports. Prepare and submit required reports to the North Carolina Community College System (NCCCS), the College Board of Trustees, internal stakeholders, and external agencies. Prepare and provide FTE, enrollment, and related reporting data to College departments as needed.

Leadership, Process Improvement, and Records Management Provide leadership and supervision for assigned staff to ensure compliance with College, state, and regulatory requirements, including monitoring daily activities and professional development. Organize and oversee records maintenance, including retention of attendance records, attendance verification documentation, and section change documentation. Research, evaluate, and implement new procedures, technologies, and system enhancements to improve compliance processes and operational efficiency. Recommend policies, procedures, and regulatory controls that promote compliance, efficiency, and best practices. Ensure the confidentiality and security of student educational records in accordance with the Family Educational Rights and Privacy Act (FERPA), state law, North Carolina Community College System records retention requirements, administrative code, and College policies and procedures. Collaboration, Training, and Professional Development Collaborate with the Registrar, Assistant Registrars, Deans, Program Directors/Department Heads, College and Career Readiness, and other campus stakeholders to resolve scheduling, compliance, and reporting issues. Provide training and ongoing subject matter expertise to Deans, Program Directors/Department Heads, Coordinators, and other campus stakeholders regarding scheduling, section creation, attendance tracking, FTE reporting, Colleague functionality, and related compliance requirements. Participate in ongoing professional development to maintain current knowledge of scheduling, enrollment reporting, attendance tracking, FTE reporting, Colleague functionality, and applicable state and system regulations. Serve on College committees as assigned, providing subject matter expertise. Supervisory Responsibilities This position has supervisory responsibilities. ____X____This position does not have supervisory responsibilities. __________ Typical Qualifications Education and/or ExperienceRequired Associate degree from an accredited institution in business administration, information systems, public administration, data management, or a related field. Three to five years of progressively responsible experience in higher education administration, student services, enrollment services, institutional research, compliance, records management, scheduling, or a related administrative function. Experience interpreting, applying, and monitoring compliance with federal, state, and institutional regulations, policies, and procedures. Experience preparing, auditing, analyzing, or reporting institutional, enrollment, or compliance-related data. Experience supervising staff or leading operational processes, projects, or cross-functional initiatives. Demonstrated ability to manage multiple priorities, meet deadlines, analyze information, solve problems, and maintain a high level of accuracy in a fast-paced environment. Proficiency with Microsoft Office or Google Workspace, including advanced spreadsheet skills.

Preferred Bachelor's degree from an accredited institution in a related field. Experience working in a North Carolina Community College System institution. Experience with Ellucian Colleague, Informer, Self-Service, or comparable enterprise information systems. Experience with section scheduling, enrollment reporting, FTE reporting, regulatory reporting, compliance reviews, or quality assurance activities within higher education. Experience developing procedures, training materials, or operational documentation.

The ideal candidate: Demonstrates exceptional attention to detail and a commitment to data accuracy, compliance, and continuous improvement. Is highly organized and effectively manages multiple priorities, deadlines, and complex operational processes while maintaining accuracy. Demonstrates strong project management, critical thinking, analytical, and problem-solving skills with the ability to anticipate needs, make sound decisions, and implement practical solutions. Communicates effectively with faculty, staff, administrators, and external stakeholders while building collaborative working relationships. Exercises sound judgment, professionalism, and discretion when handling confidential and sensitive information. Interprets regulations, policies, and technical guidance and translates them into consistent operational practices. Leads others effectively while fostering collaboration, accountability, and a positive team environment. Is adaptable, resourceful, and comfortable working in an environment with changing priorities and regulatory requirements. Learns new technologies quickly and leverages technology to improve efficiency, accuracy, and service Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Analytical

•Synthesizes complex or diverse information; collects and researches data.

Continuous Learning

•Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge

•Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Use of Technology

•Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Problem Solving

•Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problemsolving situations; uses reason even when dealing with emotional topics.

Communications

•Expresses ideas and thoughts verbally; expresses ideas and thoughts inwritten form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation

•Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication

•Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentationskills; participates in meetings.

Teamwork

•Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Written Communication

•Able to read and interpret written information.

Business Acumen

•Aligns work with strategic goals.

Cost Consciousness

•Works within approved budget; conserves organizational resources.

Diversity

•Shows respect and sensitivity for diversity and cultural differences; promotes aharassment-free environment.

Ethics

•Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support

•Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.

Adaptability

•Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Personal Appearance

•Dresses appropriately for position.

Attendance/Punctuality

•Is consistently at work and on time; arrives at meetings and appointments on time.

Dependability

•Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative

•Looks for and takes advantage of opportunities; asks for and offers help when needed. Innovation

•Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

Planning/Organizing

•Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.

Quality

•Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity

•Completes work in a timely manner.

Safety and Security

•Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills Ability to calculate and apply concepts of basic Mathematics. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Computer Skills To perform this job successfully, an individual should have general knowledge of Databasesoftware; Internet software; Spreadsheet software and Word Processing software.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Walking __X___ Running _____ Squatting _______ Jumping ______ Sitting ___X____ Standing __X____ Lifting (10 lbs. maximum) ________ Speaking __X___ Hearing ___X____Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Classroom Setting ______oInside ________oOutside ________ Office Setting ___X_____ Loading Dock ________Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position Supplemental Information An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application. For faculty positions, all relevant full

•and part-time teaching experience , including start and end dates of employment, should be included on the application . Also, all relevant full

•and part-time work experience related to the teaching discipline should be included on the application , including start and end dates. Employer Alamance Community College Address 1247 Jimmie Kerr Rd PO Box 8000 Graham, North Carolina, 27253 Phone 336-506-4133 336-506-4273 Website https://www.governmentjobs.com/careers/alamanceccedu