Administrative Operations Assistant, Student Wellness & Activities Center

For additional information or questions, please contact careers@ncssm Administrative Operations Assistant, Student Wellness & Activities Center

WORKING TITLE

: Administrative Operations Assistant, Student Wellness & Activities Center

DEPARTMENT

: Administrative Operations

POSITION LOCATION

: NCSSM

• Morganton

POSTING DATE

: 04/10/2026

CLOSING DATE:

04/24/2026

• This position will close at 11:59 p.

m. the night before the end date listed.

POSITION TYPE

: Temporary, Full-time (40hrs), 11 month, FLSA Non-exempt

HIRING SALARY RANGE

: $16/hr NCSSM and the Administrative Operations Department foster an environment of collaboration across departments and divisions and support community-engaged service and research.

Description of Duties :

Administrative & Operational Support Serve as the first point of contact for administrators, faculty, staff, students, and visitors upon arrival to campus at the Student Wellness and Activities Center desk

• Participate in scheduled rotations for desks across campus, namely SWAC, to ensure full desk coverage between 8-5 PM on all weekdays and designated weekends
• Serve as the Administrative Operations departmental contact in SWAC for campus needs and support
• Support the management of workflows, projects, and tickets within project management software that coincide with the SWAC desk and administrative requests
• Coordinate restocking and management of spaces associated with shared inventory across campus (faculty lounges, staff break rooms, storage etc.)
• Receive and process small/short-term room reservation requests from the campus community and collaborate with the special events team on large-scale events or bookings
• Oversee the SWAC desk phone and all related phone trees for incoming communication
• Cross-training for Administrative Operations processes Cross train with administrative operations team members to receive and direct requests for specialties across the department when staff are out of the office
• Other duties as assigned This position is expected to be on-site full-time.

Knowledge, Skills, and Abilities :

Information/Records Administration:

Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines.

Problem Solving:

Recognizes, defines and resolves non-standard problems using operating procedures, practices and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticipates problems and develops recommendations for management resolution. Communication

• Verbal:

  Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations. Communication

•

Written:

Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively.

Office Technology:

Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.

Minimum Education and Experience:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. Administrative Operations Assistant, Student Wellness & Activities Center 3.9 3.9 out of 5 stars Morganton, NC $16 an hour

• Temporary, Full-time North Carolina School of Science and Mathematics 15 reviews $16 an hour
• Temporary, Full-time For additional information or questions, please contact careers@ncssm Administrative Operations Assistant, Student Wellness & Activities Center

WORKING TITLE

: Administrative Operations Assistant, Student Wellness & Activities Center

DEPARTMENT

: Administrative Operations

POSITION LOCATION

: NCSSM

• Morganton

POSTING DATE

: 04/10/2026

CLOSING DATE:

04/24/2026

• This position will close at 11:59 p.

m. the night before the end date listed.

POSITION TYPE

: Temporary, Full-time (40hrs), 11 month, FLSA Non-exempt

HIRING SALARY RANGE

: $16/hr NCSSM and the Administrative Operations Department foster an environment of collaboration across departments and divisions and support community-engaged service and research.

Description of Duties :

Administrative & Operational Support Serve as the first point of contact for administrators, faculty, staff, students, and visitors upon arrival to campus at the Student Wellness and Activities Center desk

• Participate in scheduled rotations for desks across campus, namely SWAC, to ensure full desk coverage between 8-5 PM on all weekdays and designated weekends
• Serve as the Administrative Operations departmental contact in SWAC for campus needs and support
• Support the management of workflows, projects, and tickets within project management software that coincide with the SWAC desk and administrative requests
• Coordinate restocking and management of spaces associated with shared inventory across campus (faculty lounges, staff break rooms, storage etc.)
• Receive and process small/short-term room reservation requests from the campus community and collaborate with the special events team on large-scale events or bookings
• Oversee the SWAC desk phone and all related phone trees for incoming communication
• Cross-training for Administrative Operations processes Cross train with administrative operations team members to receive and direct requests for specialties across the department when staff are out of the office
• Other duties as assigned This position is expected to be on-site full-time.

Knowledge, Skills, and Abilities :

Information/Records Administration:

Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines.

Problem Solving:

Recognizes, defines and resolves non-standard problems using operating procedures, practices and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticipates problems and develops recommendations for management resolution. Communication

• Verbal:

  Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations. Communication

•

Written:

Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively.

Office Technology:

Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.

Minimum Education and Experience:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.