CCHC Endoscopy Center Monday-Friday, Full-Time The Patient Scheduler plays an important role in providing a positive patient experience by coordinating appointments, communicating with patients and providers, and ensuring schedules are accurate and efficient. Responsibilities Schedule and coordinate patient appointments and procedures Communicate with patients by phone regarding appointments, preparation instructions, and scheduling needs Confirm appointments and assist patients with questions related to their scheduled procedures Maintain accurate and up-to-date patient and scheduling information Obtain and verify necessary patient information and documentation Reschedule appointments and procedures when necessary Provide friendly, professional, and compassionate customer service Maintain patient confidentiality and follow all applicable office policies and procedures Perform other administrative duties as assigned Qualifications Previous medical office, scheduling, or healthcare experience preferred Strong customer service and communication skills Excellent attention to detail and organizational skills Ability to manage multiple tasks in a fast-paced environment Comfortable communicating with patients by phone and in person Ability to work effectively as part of a team Proficiency with computers and electronic medical records preferred

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off

Experience:

Medical office: 1 year (Preferred) Ability to

Commute:

New Bern, NC 28562 (Required) Ability to

Relocate:

New Bern, NC 28562: Relocate before starting work (Required)

Work Location:

In person