Front Desk Admin & Scheduling Specialist (Part-Time)

Front Desk Admin & Scheduling Specialist (Part-Time) Cape Fear Psychological Services Wilmington, NC Job Details Part-time From $18 an hour 3 days ago Qualifications Teamwork Administrative experience Task prioritization Organizational skills Clerical experience Productivity software Technical Proficiency Facilities maintenance Full Job Description Cape Fear Psychological Services is seeking a warm, dependable, and highly organized Front Desk Admin & Scheduling Specialist to join our client-focused team. This role is essential to creating a calm, welcoming environment for our clients and supporting our providers in delivering exceptional mental health care. If you're compassionate, detail-oriented, and comfortable balancing multiple tasks independently, we'd love to hear from you. About Cape Fear Psychological Services We are a dedicated mental health practice committed to providing compassionate, evidence-based psychological services to individuals and families in our community. Our front office team plays a crucial role in ensuring each client feels supported from the moment they walk through the door. Schedule (Part-Time)

Wednesday:

7:45 AM•12:00

PM Thursday:

7:45 AM•12:00

PM Friday:

7:45 AM•1:00 PM Key Responsibilities Welcome clients, manage check-in, and notify providers of arrivals Answer calls and respond promptly to all messages (voicemail, email, text, fax) Process referrals, review intake forms, and verify insurance Schedule appointments and collect client payments Support provider documentation (dictation, transcription edits, diagnosis coding, and questionnaire follow-up) Maintain and archive client charts and records Perform general administrative tasks (filing, scanning, copying, etc.) Keep waiting areas and shared spaces tidy, organized, and stocked Manage office supply inventory Ensure all client information is handled in full compliance with HIPAA Light facility upkeep, including sweeping or clearing outdoor areas (e.g., blowing leaves from the parking lot), as needed Required Qualifications Previous administrative experience (healthcare or mental health preferred) Strong organizational skills and attention to detail Ability to prioritize and multitask in a fast-paced environment Proficient with Microsoft Office and digital office systems Strong communication and interpersonal skills Professional discretion with confidential and sensitive information Ability to occasionally lift up to 20 lbs and assist with basic facility upkeep as needed Who Thrives in This Role We're looking for someone who is: Compassionate and client-focused Calm, adaptable, and reliable under pressure Team-oriented with a strong work ethic Eager to learn and continuously improve Comfortable supporting multiple providers and varying needs

Pay:

From $18.00 per hour

Work Location:

In person