Us:

Working at our pantry can be a transformative experience, helping you gain a deeper understanding of the issue of food insecurity. Your work makes a clear and important contribution to your company and team, and you get to see the direct impact of your efforts every single day. Due to the nature of the work being fast paced, this moving environment can make the day move quickly. Position Summary The Pantry Operations Assistant receives, loads, transports, delivers, and unloads items to neighborhood pantries, clients, and community partners. Distributes large quantities of food items using a forklift, pallet jack, and large vehicles. Provides logistical support for pantries and assists with inventory, scheduling, and maintaining pantry operations. Aids in pantry preparation, distribution, weighing, stocking, recording, and reporting of food donations and distributions. Assists pantry coordinator in the daily operation of the pantry as well as mobile food pantries.

Responsibilities:

Use computer software to enter, maintain, and report operations data. Assist with preparation of food packages for clients, receiving donations, sorting and stocking food, and help pantry clients with intakes, as needed. Operate forklifts and pallet jacks to move large food loads and drive large trucks (up to 26-feet) to distribute food. Receive, record/report and unload, weigh, and organize food from appropriate vendors, donors, and the food bank. Maintain cleanliness, order, and safety in all pantry areas, including pantry equipment. Assist with loading, transporting, delivering, and unloading items to Catholic Charities pantries, storage locations, clients, community partners, and from food service organizations in a safe, courteous, and timely manner. Assist in pantry logistical duties such as managing inventory, scheduling/receiving food donations, loading/unloading refrigerated trailers, and planning outreach handling and deliveries. Welcome clients, conduct intake, verify documentation and enter or update client profiles, in our pantry management database. Answer incoming inquiries regarding pantry services and hours and provide info on other programs. Perform other duties as assigned including but not limited to: Weekend donations Mobile food pantries Reliable attendance is an expectation.

Knowledge and Skills:

Excellent verbal and written skills - Bilingual (English/Spanish) preferred. Strong attention to detail and data entry skills. Ability to interact and communicate effectively with diverse clientele and exhibit compassionate customer service skills. Excellent organizational and logistical skills. Ability to move/handle heavy pallets. Ability to operate a motor vehicle and have a valid driver's license Ability or willingness to learn how to operate forklifts and drive a 26' truck. Ability to handle multiple tasks and pay close attention to detail. Ability to follow directions and work independently. Ability to communicate and collaborate with program staff, volunteers, and other agency staff Sensitivity to all low-income persons and other disadvantaged persons with multi-cultural backgrounds. Ability to perform work in a manner that protects client confidentiality

Culture:

Required of All Positions:

Knowledge and support of Catholic Charities' purpose, mission, vision, values, and ethical standards. Knowledge and support of the Catholic Charities Compliance Program requirements including - but not limited to - the Code of Ethics, the Compliance Policy, and all relevant compliance procedure Ability to demonstrate sensitivity to the service population's cultural and socioeconomic characteristics. Work Experience and Education Level One year of experience working in a retail store, pantry or warehouse setting, stocking or inventorying merchandise. Previous customer service experience helpful. High school Diploma or Equivalent Work Environment & Schedule On-site at 9223 Bedford Avenue, 5211 South 31st Street and 2111 Emmet Street Monday-Friday 8a-5p with some variation.

Compensation & Benefits Competitive Salary Comprehensive Benefits :

Health, dental, vision, and retirement.

Generous PTO & Holidays :

Recharge and spend quality time with loved ones.

Professional Development :

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