Operations Specialist Scottsbluff, NE 69361 From $16.75 an hour - Full-time Apply with Indeed Operations Specialist WPCI has a passion for ensuring your workplace is a safe environment. WPCI is a Third-Party Administrator (TPA) of employee testing programs for nationwide clients. The Operations Technician is an integral part of WPCI. They will conduct themselves with integrity, professionalism, and exercise a high level of confidentiality as well as provide exceptional customer service. He/She will also be a Department of Transportation (DOT) certified collector supporting local operations, including an on-call rotation. This position offers a great opportunity for advancement. The Operations Specialist is an hourly position and reports to the Operations Manager.

Requirements:

§ Excellent customer service and interpersonal skills § Excellent written and oral communication skills § Strong attention to detail § Proficient in data entry § Adaptive in a dynamic environment § Effective at prioritizing tasks § Must live within 20 minutes of

Scottsbluff Responsibilities:

§ Support the operations team: 1. National Collection Scheduler a. Locate collection sites nationwide via a database and schedule appointments b. Coordinate with the collection site to ensure proper forms and procedures are used c. Data enter donor information, appointment details, and fee schedules d. Track down documentations at collection sites and laboratories 2. Serve as a Department of Transportation (DOT) collector in the local office, including an on-call rotation 3. Cross-train to other positions within the office § Ensure compliance with respective regulations, policies, and procedures

Qualifications:

§ High school diploma, or equivalent § Proficient with Microsoft Office Suite and various other office applications § Two years of customer service experience § Clean driving record and reliable transportation This is an opportunity with a Scottsbluff, Nebraska based company. We offer a competitive compensation and benefits package. We are an Equal Opportunity Employer and Drug-Free Workplace that values a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability, military/veteran status, or any other status protected by the federal or state law or by local ordinance. These statements are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, or required skills. Further, they do not establish a contract for employment and are subject to cha

Pay:

From $16.75 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance On-the-job training Paid time off Vision insurance

Work Location:

In person