Medical Scheduler

Job Description Why You'll Love This Job Do you have a passion for making a difference in the lives of others? Are you someone who sets and achieves goals? Do you want to work for a patient care organization committed to the health and wellness of individuals of all ages? If you have a passion for helping others and enjoy interacting with the public, consider joining our team as a Client Care Specialist at FYZICAL. We are currently seeking a Medical Scheduler / Medical Receptionist / Front Desk to join our team at our Fort Lee, NJ location. The Medical Scheduler / Medical Receptionist / Front Desk position involves entering patient data, patient scheduling, and payment collection in an EMR system. Candidate must project a warm, enthusiastic, and friendly demeanor with clients and team members. Candidates should be comfortable explaining health insurance benefits, answering phones, scheduling, and multitasking. Responsibilities Competent phone skills Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Detail oriented; able to complete data entry quickly and precisely Data collection; conducts insurance verification Route incoming office communication to the right place: phone, email, fax, mail. Intake for New Patients. Receive Initial Evaluations and follow-ups to be scheduled via fax, email, external marketing requests, phone, and live. Schedule full plans of care after Initial Evaluations. Collect co-pays, deductibles, and other over-the-counter payments at the time of visit. Tracks referral sources of patients and conversion of referrals into appointments Contact the client's insurance company for verification of insurance benefits and to understand the requirements needed for coverage of physical therapy visits Performs other miscellaneous administrative tasks as directed Skills & Qualifications High school diploma or GED Must be authorized to work in the U.S Self-motivating with the ability to proactively and independently handle complex scheduling. Handles task through to completion Comfortable with handling medical reimbursements/billing process Ability to multitask, including assisting patients, and making phone calls to insurance companies to verify insurance benefits for clients Listen, speak, and write to team members and patients clearly and concisely Ability to maintain a calm and friendly demeanor with clients, insurance companies, and team members Genuinely empathetic and caring towards patients Honest, speak your mind, and own it, even when controversial. You call out actions inconsistent with our values. You make work fun.