Medical Call Center Scheduling Coordinator

•Reno, NV Skin Cancer and Dermatology Institute is seeking a full-time Call Center Scheduling Coordinator to join our growing Dermatology Group in Reno, NV. We have an immediate opening for an experienced medical scheduler for a high-volume dermatology clinic. Must have 2 years minimum experience working in a medical or hospital call center. Attention to detail is imperative. Our ideal candidate is organized, detail-oriented, and possesses excellent customer service and communication skills. This position is the first contact with patients and business relations and therefore requires a high level of customer service. Two years of experience as a medical appointment scheduler is required.

Responsibilities:

Answering phones and handling a high volume of calls Scheduling appointments & referrals for multiple locations Obtain accurate new or established insurance information and verification that insurance is active and if a referral/authorization is needed for the appointment Knowledge of HIPAA compliance in a medical office

Qualifications:

Two years of patient scheduling experience in a medical practice or hospital setting

•required Ability to work in a fast-paced, highly collaborative environment

•required Must have strong computer and MS Office skills Familiarity with insurance is preferred Excellent verbal and written communication skills Detail-oriented with good organizational, communication, and time management skills Professional appearance and demeanor A team-player attitude is essential

Job Type:

Full-time Monday

•Friday 8:20 AM

•4:45 PM Wage is determined by and commensurate with experience, entry wage is $18/hour.