Surgical Scheduler

Job Summary We are seeking a highly organized and detail-oriented Surgical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage all aspects of surgical appointment scheduling, ensuring seamless communication between patients, surgeons, anesthesiologists, and support staff. Your proactive approach will help optimize operating room utilization, improve patient experience, and uphold the highest standards of medical administrative support. If you thrive in a fast-paced environment and possess excellent communication skills, this is an exciting opportunity to contribute to exceptional patient care. Duties Schedule surgical procedures accurately within electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks, ensuring all details are correct and up-to-date Verify insurance coverage and perform insurance authorization and verification processes for upcoming surgeries Collaborate with physicians, nurses, anesthesia teams, and other healthcare professionals to coordinate operative schedules and prepare necessary documentation Review medical records and documentation for completeness and accuracy prior to surgery dates Maintain detailed records of procedures, CPT coding (Current Procedural Terminology), ICD-9/ICD-10 codes (International Classification of Diseases), and other relevant medical coding information Communicate effectively with patients regarding pre-operative instructions, appointment details, and follow-up care plans using phone etiquette and bilingual skills if applicable Manage multi-line phone systems to answer inquiries promptly while providing exceptional patient service and clerical support Ensure compliance with HIPAA regulations by safeguarding patient information during all scheduling activities Qualifications Proven experience in medical scheduling within a clinical or hospital setting; dental clinic experience is a plus Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, Dentrix or Eaglesoft; familiarity with hospital or dental office management software is preferred Excellent understanding of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and insurance verification processes including Medicare guidelines Demonstrated ability to review medical documentation accurately and efficiently while maintaining attention to detail Exceptional computer skills including Microsoft Office Suite (Word, Excel) and health information management systems Bilingual abilities are highly desirable to serve diverse patient populations effectively Prior experience in medical billing, care plan coordination, or front desk operations enhances suitability for this role Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment while maintaining professionalism and compassion Join our team as a Surgical Scheduler where your expertise will directly impact the efficiency of surgical services and enhance patient satisfaction. We value your dedication to excellence in healthcare administration and look forward to welcoming motivated professionals committed to making a difference!

Pay:

$18.00 - $20.00 per hour

Work Location:

In person