Administrative Operations Coordinator

Mattr delivers advanced material technologies and complex manufacturing expertise. Through a portfolio of brands, we offer highly engineered solutions, technology and products to support infrastructure markets worldwide.
DSG-Canusa has been developing and producing high-quality heat shrink tubing, cold-applied accessories and heat shrink equipment for over 50 years. Driven by our long-term commitment to the research and development of outstanding materials, products and technologies, our mission is to lead the industry in manufacturing superior heat and cold shrink products that meet CGA, UL and other industry approved certifications. We proudly manufacture in Europe, North America, and China to provide strong regional and global supply chain options for our customers. Summary
The Administrative Operations Coordinator plays a critical role in ensuring seamless front office operations and supporting key administrative and operational processes across the business. As the first point of contact for visitors and internal stakeholders, this role drives a professional and efficient workplace experience while ensuring accuracy and timeliness in shipping, invoicing, and documentation activities that support cross-functional teams. Responsibilities Front Office & Customer Interaction Deliver a professional and welcoming experience by greeting and assisting visitors, vendors, and employees
Manage incoming calls and route inquiries appropriately to ensure timely responses
Maintain a clean, organized, and professional front office environment Shipping & Invoicing Support Prepare and process invoices for outgoing shipments with a high level of accuracy
Assemble complete shipping documentation packages, including invoices, packing slips, and related paperwork
Collaborate with operations and shipping teams to ensure documentation is accurate and processed on time Administrative Support Maintain accurate and organized records through electronic and paper filing systems
Support day-to-day office operations, including supply management and general administrative tasks
Assist with data entry and document tracking to ensure operational accuracy
Contribute to continuous improvement initiatives to enhance processes and efficiency
Support Health, Safety & Environmental (HSE) initiatives to promote an Incident and Injury Free (IIF) workplace
Operate office equipment safely and effectively
Perform additional administrative tasks as assigned Education & Experience High school diploma or equivalent required; associate's degree preferred
1-3 years of experience in administrative, receptionist, or office support roles
Demonstrated attention to detail, especially in documentation and invoicing
Proficiency in Microsoft Office applications, including Outlook, Excel, and Word Skills & Competencies Strong written and verbal communication skills
Excellent organizational and time management abilities
Professional and discreet approach in handling responsibilities
Ability to multitask and adapt in a fast-paced, changing environment
Strong prioritization skills with the ability to work independently and meet deadlines
Comfortable using office technology and learning new software systems Benefits in Joining Mattr
Why Join Mattr? Multiple medical, dental & vision plan options (Blue Cross Blue Shield & VSP)
Health Savings Account (HSA) with monthly company contributions
401(k) with dollar-for-dollar match, vested from day one
Incentive bonus plans + paid vacation & sick leave
Employer-paid Life, AD&D, and Long-Term Disability insurance
Wellness incentives
Free Employee Assistance Program (EAP)
Discounts on fitness, shopping & travel (Blue365, LifeMart & more)
Year-round permanent work at one location with tools, PPE & safety training
Onsite parking + staff social events #IND1We welcome applications from internal candidates for this opportunity. To be eligible to apply, internal candidates must be in good standing. You must apply from within SuccessFactors for your application to be considered. Please note your Supervisor may be contacted if you are selected for an interview.