Operations Specialist

Operations Specialist Hometown Bank, Kent Main Office Position Summary The position of Operations Specialist is responsible for a variety of regular and recurring operational and accounting functions to support bank operations. Provide coverage for Wire and ACH processing, EFT Error & Fraud Mitigation. Additionally, this position is responsible for covering all areas of operations and provides back up for systems administration. Duties and Responsibilities Provides internal and external customer service support. Process EFT disputes, provide debit card support to branch staff, and perform card maintenance. Handles NSF/Exception Item Processing, Incoming and Outgoing Wire Transfers, ACH Processing, Consumer and Business Online Banking and Bill Pay. Performs GL/ Balancing, Foreign Item processing, Check Adjustments and NSF/Returned Items. Periodically reviews assigned customer accounts to ensure all paperwork is current and resolves any outstanding issues on account. Follow all bank policies and procedures. Continued training is required by regulators and the bank. This is a full time non-exempt position with hours Monday - Friday, 8:00 a.m. - 5:00 p.m. Successful Candidate will be multi-task oriented, a self-motivator, have computer proficiency and be dependable.

Job Type:

Part-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person