Surgical Scheduler

Surgical Scheduler Cataract & Laser Institute - 2.9 Maumee, OH Job Details $15 - $20 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Collaborate with healthcare professionals Record keeping Document review (document control) Phone communication Customer service Medical office experience Ophthalmology Medical scheduling Perioperative care Computer skills Patient interaction Patient charting Managing patient records Communication skills Post-operative care Health education and counseling Entry level Full Job Description Surgical Scheduler Help Patients Feel Confident, Informed, and Cared For Throughout Their Surgical Journey Are you someone who thrives in a patient-focused environment and enjoys helping others navigate important healthcare decisions? Do you have strong communication skills, attention to detail, and a passion for creating a positive patient experience? We are looking for a compassionate and organized Surgical Scheduler to join our growing surgical team. In this role, you'll play a key part in guiding patients through every step of their surgical experience — from education and scheduling to financing and post-operative communication. This is a rewarding opportunity to make a meaningful impact while building a long-term career in healthcare. Why You'll Love This Role Competitive starting pay: $15-$20/hour based on experience Approximately 10 days PTO in your first year 6.5 paid holidays annually Comprehensive benefits package including medical, dental, vision, and 401(k) Career growth opportunities within a growing healthcare organization Supportive, patient-centered team environment Stable weekday schedule with a focus on work-life balance What You'll Do As a Surgical Scheduler, you'll help ensure patients feel educated, prepared, and supported throughout the surgical process.

Key responsibilities include:

Communicate with patients regarding pre-operative and post-operative care and scheduling Educate patients on surgical procedures, lens options, and treatment plans Explain financing options and assist patients with applications such as CareCredit when needed Coordinate and schedule surgical procedures accurately and efficiently Review surgical instructions, paperwork, and consent forms with patients Collect applicable patient payments and ensure documentation is completed properly Prepare and organize surgical charts and required paperwork for surgery centers and hospitals Scan and maintain accurate patient records and surgical documentation Perform preliminary testing and assist in counseling patients regarding lens options Deliver a compassionate, professional, and reassuring patient experience What Makes You a Great Fit Strong communication and customer service skills Ability to explain information clearly and compassionately Highly organized with strong attention to detail Comfortable working in a fast-paced medical environment Ability to multitask and manage patient scheduling efficiently Prior medical office, surgical scheduling, or ophthalmology experience preferred but not required What Success Looks Like in This Role We're looking for someone who: Creates a positive and supportive experience for every patient Communicates professionally and confidently with patients and clinical teams Maintains accuracy and organization with scheduling and documentation Demonstrates empathy and patience when discussing procedures and financial options Takes initiative and works collaboratively with physicians, surgery centers, and team members Physical Requirements & Work Environment This is primarily a sedentary role involving extended periods of sitting, phone communication, computer work, and detailed documentation review. Strong visual attention to detail and clear verbal communication are essential to success in this position.