Full Job Description Office & Operations Coordinator Location:

Gladstone, OR Company:

Roadrunner Pizza (Batish Home Bake LLC)

Job Type:

Part-Time (Opportunity to Grow into a Full-Time Position)

Pay:

Starting at $19.00 per hour

Schedule:

Approximately 16-20 hours per week , Monday-Friday (flexible schedule) About Us Roadrunner Pizza is a growing pizza manufacturer based in Gladstone, Oregon. We specialize in producing high-quality fresh-dough pizzas for K-12 schools, foodservice distributors, convenience stores, and retail customers throughout the Pacific Northwest and beyond. We are a small, fast-growing company where every team member plays an important role. This is not a typical desk job. We are looking for someone who enjoys wearing multiple hats, taking ownership, and helping a growing company succeed. This position is expected to start as a part-time role but has the potential to grow into a full-time position as our company continues to expand. Position Summary The Office & Operations Coordinator is responsible for keeping our office running smoothly and supporting our day-to-day business operations. This position works closely with ownership, production, accounting, customers, vendors, distributors, and transportation providers to ensure orders are processed accurately, customers receive excellent service, and daily administrative tasks are completed efficiently. No two days are exactly the same. We are looking for someone who is organized, dependable, proactive, detail-oriented, and comfortable handling a wide variety of responsibilities. ResponsibilitiesCustomer Service and Communication Answer incoming phone calls and respond to customer inquiries Monitor and respond to company emails Communicate professionally with customers, distributors, vendors, and transportation providers Assist customers with order questions and product information Follow up on open orders, deliveries, and administrative requests Order Processing and Invoicing Receive and enter customer orders accurately Process invoices, credits, and related paperwork Review purchase orders for pricing, quantities, delivery dates, and special instructions Coordinate order changes with production and customers Verify order accuracy before shipment Maintain organized customer and order records Shipping and Logistics Schedule freight pickups and deliveries Coordinate with transportation companies, distributors, and customers Prepare bills of lading, packing slips, and other shipping documents Track shipments and communicate delivery updates Assist with resolving freight, pickup, or delivery issues Maintain pickup and delivery schedules Payroll and Administrative Support Assist with processing employee payroll Review employee hours and timekeeping records Maintain organized digital and paper files Perform accurate data entry Create and update documents, forms, reports, and spreadsheets Assist ownership and management with administrative projects Help maintain employee, customer, vendor, and operational records Purchasing and Vendor Coordination Order office supplies, packaging materials, ingredients, and other business supplies as directed Communicate with vendors regarding pricing, availability, orders, and deliveries Track purchase orders and follow up on delayed or incomplete shipments Help maintain appropriate supply levels Reporting and Compliance Support Assist with USDA commodity reporting and related school-program documentation Help complete customer forms, specifications, and compliance documents Maintain records needed for audits, customer requests, and food-safety programs Assist with reporting for customers, distributors, and management Support document creation for bids, sales materials, and operational needs General Support Assist with customer samples, trade shows, demonstrations, and sales projects Support the sales team and ownership with follow-up tasks Help coordinate meetings, appointments, and schedules Assist other departments as needed Perform additional duties as assigned Qualifications At least two years of administrative, office, customer service, logistics, or order-processing experience preferred Excellent organizational and time-management skills Strong attention to detail and accuracy Ability to prioritize and manage multiple responsibilities Strong written and verbal communication skills Professional and friendly customer-service approach Ability to work independently and take initiative Comfortable working in a fast-paced small-business environment Proficiency with Microsoft Word, Excel, Outlook, and general computer systems Experience with QuickBooks or similar accounting software is a plus Payroll-processing experience is preferred Experience in manufacturing, food production, distribution, logistics, or warehousing is strongly preferred Ideal Candidate The ideal candidate: Takes ownership of their responsibilities Is dependable, trustworthy, and consistent Notices problems and works proactively to solve them Communicates clearly and professionally Enjoys creating organization and improving processes Is comfortable switching between different types of tasks Works well with office, production, warehouse, sales, and management teams Is willing to learn new systems and responsibilities Wants to grow with a small and expanding company

Pay:

From $19.00 per hour

Benefits:

401(k) matching Paid time off

Work Location:

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