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Hybrid Remote Scheduler
Job
SOUTH DENVER GASTROENTEROLOGY
Remote
$40,040 Salary, Full-Time
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Job Description
Call Center Appointment and Surgery Schedulers (Englewood) This position requires on Site training. Medical inbound Call Center is seeking a full-time phone agent to work in an extremely team and goal-oriented environment. Previous surgery/procedure and appointment scheduling experience preferred but will take a look at candidates with exemplary customer service experience. The ideal candidate will possess the ability to work in a high volume inbound call center and multi-tasking environment without compromising accurate patient data. In addition, the candidate will be expected to demonstrate excellent phone etiquette, customer service skills, and advanced computer skills. This position is currently remote/hybrid that may require some in office work. Your training will be conducted in person (or in office). Due to the nature of a hybrid position the candidate must be able to communicate highly effectively via phone, email, and messaging as these are the primary communication tools for remote work. Must have a quiet work environment along with highspeed internet. We will provide the equipment. Primary functions & requirement: Independent Problem-solving skills Answer incoming calls Schedule office visits Schedule Procedures Provide detailed instructions to patients All documentation is recorded in an Electronic Medical Record System Outbound Calls Answer patient questions Great attention to detail Candidates must be able to sit, wear headset, and operate a computer for prolonged periods of time.
Position is a full-time, benefited position including health insurance, PTO accrual, paid holidays, and 401(k) after meeting entry requirements.
Position is a full-time, benefited position including health insurance, PTO accrual, paid holidays, and 401(k) after meeting entry requirements.