Operations Support Coordinator

Operations Support Coordinator World Atlantic Airlines - 2.9 Miami Springs, FL Job Details Part-time | Full-time | Contract $24.15 - $29.08 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Opportunities for advancement Flexible schedule Life insurance Retirement plan Qualifications Administrative experience High school diploma or GED Decision making Organizational skills Business Administration Productivity software Associate's degree Full Job Description World Atlantic Airlines is a U.S.-based charter airline providing ACMI, passenger charter, government, sports team, corporate, and ad-hoc aviation services across North America, Latin America, and the Caribbean. The airline is committed to operational safety, reliability, customer service excellence, and efficient global flight operations. We are seeking a highly organized and detail-oriented Operations Support Coordinator to join our airline operations team. This role is essential in supporting daily operational activities, coordinating communication between departments, monitoring operational performance, and assisting with flight support functions to ensure safe and efficient airline operations. The ideal candidate thrives in a fast-paced aviation environment, demonstrates strong multitasking abilities, and possesses excellent communication and problem-solving skills. Position Summary The Operations Support Coordinator provides administrative and operational support to the airline's Operations Control Center (OCC), Flight Operations, Ground Operations, Dispatch, Maintenance Control, and station teams. This role assists with operational coordination, schedule monitoring, reporting, crew support, documentation management, and communication during normal and irregular airline operations. The coordinator plays an important role in maintaining operational efficiency, supporting on-time performance, and ensuring accurate operational reporting. The position requires flexibility to work rotating shifts, weekends, holidays, and extended hours when operational disruptions occur. Key ResponsibilitiesOperational Coordination Support daily airline operational activities across domestic and international charter operations. Monitor flight schedules, operational updates, delays, cancellations, and aircraft movements. Coordinate communication between dispatch, stations, maintenance control, crew scheduling, and airport personnel. Assist with operational resource coordination to support efficient flight operations. Help ensure operational readiness for scheduled departures and arrivals. Monitor operational systems and provide real-time support during active flight operations. Flight Operations Support Assist flight crews with operational documentation and coordination requirements. Support dispatch and operational control personnel with flight-related administrative tasks. Coordinate operational information updates and distribute notifications to relevant departments. Maintain operational awareness of weather conditions, route impacts, airport restrictions, and operational changes. Assist with flight following and operational tracking activities. Administrative Support Prepare operational reports, spreadsheets, logs, and daily summaries. Maintain operational records and documentation in compliance with company procedures. Assist with data entry, scheduling updates, and operational reporting functions. Support department managers with administrative coordination and project tracking. Maintain organized records for operational audits and compliance reviews. Irregular Operations (IROPS) Support Assist with operational recovery during delays, diversions, weather events, and cancellations. Coordinate communication during operational disruptions. Support passenger recovery coordination and operational response activities. Escalate operational issues to management when necessary. Assist with emergency response coordination and operational contingency planning. Compliance & Safety Ensure operational activities comply with FAA regulations, TSA requirements, and company procedures. Promote a strong operational safety culture. Support operational audits and compliance initiatives. Maintain confidentiality and accuracy of operational information. Assist with incident reporting and operational follow-up activities. Vendor & Station Coordination Coordinate with airport stations, service providers, and operational vendors. Assist with logistics coordination for charter and special operations. Monitor operational service performance and report deficiencies. Maintain communication with station personnel regarding operational updates. QualificationsRequired Qualifications High school diploma or equivalent required. Associate or Bachelor's degree in Aviation Management, Business Administration, Logistics, or related field preferred. Minimum 2 years of experience in airline operations, airport operations, operations support, dispatch support, or aviation administration. Strong understanding of airline operational procedures. Excellent communication and organizational skills. Ability to multitask in a fast-paced operational environment. Strong problem-solving and decision-making abilities. Proficiency in Microsoft Office Suite and airline operational systems. Ability to work flexible schedules including nights, weekends, holidays, and overtime as needed. Ability to maintain professionalism under operational pressure. Preferred Qualifications Previous experience in an airline Operations Control Center (OCC). Familiarity with charter airline operations. Knowledge of FAA operational regulations. Experience with crew scheduling, dispatch support, or flight tracking systems. Bilingual communication skills (English/Spanish preferred). Skills & Competencies The successful candidate will demonstrate: Strong operational awareness Excellent attention to detail Effective time management skills Strong interpersonal communication abilities Ability to prioritize tasks under pressure Team-oriented mindset Professional judgment and reliability Commitment to operational safety and efficiency Working Conditions Fast-paced airline operations environment 24/7 operational support structure Rotating shifts including evenings, weekends, and holidays Frequent communication with operational departments and airport stations High-pressure situations during operational disruptions Extended hours may be required during irregular operations Typical Work Schedule Operations Support Coordinators typically work: Approximately 40-48 hours per week Rotating schedules such as: Morning shifts Evening shifts Overnight operations shifts Weekends and holidays based on operational needs Common schedules may include: 5-day workweeks with rotating off days 4-on / 3-off operational schedules 10-hour or 12-hour operational shifts Additional overtime may be required during: Severe weather events Flight disruptions Charter peak seasons Operational emergencies Compensation & Benefits Benefits may include: Competitive salary Health insurance Dental and vision coverage Paid time off 401(k) retirement plan Airline industry operational experience Career advancement opportunities within aviation operations World Atlantic Airlines job listings also mention benefits including health insurance, PTO, dental, vision, and 401(k). Why Join World Atlantic Airlines At World Atlantic Airlines, employees become part of a dynamic aviation team dedicated to safety, operational excellence, and customer service. This role offers valuable exposure to airline operational control, flight support coordination, and international charter operations within a fast-paced airline environment. The airline's operational teams support domestic and international charter services and work closely with flight crews, dispatchers, maintenance personnel, and airport stations. Equal Employment Opportunity Statement World Atlantic Airlines is an Equal Opportunity Employer committed to maintaining a diverse and inclusive workplace. Employment decisions are made without regard to race, religion, gender, age, disability, veteran status, sexual orientation, or any other protected classification under applicable law.

Pay:

$24.15 - $29.08 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Parental leave Retirement plan Vision insurance

Work Location:

Remote