Platform Operations Associate Consultant - Weekend Shift (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the

Role:

CrowdStrike Services is seeking a Platform Professional Services Associate Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Associate Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.

Expected schedule for this position is Wednesday-Saturday or Sunday- Wednesday (10 hours, 4 days)

What You'll Do:

Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applicationsAssist customer with operationalizing all modules of the Falcon platformTroubleshoot customer issues across small to large enterprisesUtilize and engineer native and 3rd party software deployment technologiesDevelop scripting and application solutions using Falcon APIsCustomer project planning and statusWork closely and collaboratively with customer information technology teamsLeveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset managementAssist customers with the integration of CrowdStrike into existing toolsSupport both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics CollectorsWork closely and collaboratively with Platform Professional Services team to develop customer facing collateral Ability to travel up to 25% of the time

What You'll Need:

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 2 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following: Basic understanding of software deployment technologiesKnowledgeable on Windows, Mac, and Linux platformsWorking knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.

Experience with communications and effective ability to build collaborative relationships Experience with presentation technical content to various audiencesExperience in computer and network systems securitySolid analytical/problem solving skills with capability to identify solutions to unusual and complex problemsProactive and thorough ability to manage work and prioritize customer projectsHigh level of motivation; self-starter; results drivenPotential for travel and assignment work exists

Bonus Points:

Endpoint Security:

Falcon platform (preferred), AV, and EDR solutions

Operating Systems:

Windows, Linux, MacSoftware Deployment:

SCCM, Group Policy, McAfee

EPO, IBM

BigFix, Puppet, Chef, Citrix, PDQ, PsExecDevelopment:

PowerShell, Python, Bash, BatchTechnologies:

Experience with Host based firewall,

File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT AutomationCompliance:

CIS Benchmarks, STIGs, PCI, HIPPADatabase:

SIEM, MSSQL, Splunk, LogScaleIdentity:

Identity, Active Directory, Azure-AD, SSOCloud:

AWS, Azure, and GCP#LI-DL1#LI-RemoteThis role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at

CrowdStrike:

Market leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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