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Email Location:

Oakland, California Country:

United States Worksite Policy:

Onsite Job Type:

Contract Category:

Administrative ID:

#91171 Job Description APR Consulting, Inc. has been engaged to identify a

Scheduler Location:

3012 Summit St Oakland, CA 94609

Position:

Scheduler Pay Rate:

$24.54/hr

Duration:

13 weeks

Expected Shift:

40 hrs/week Day 5×8-Hour (08:00 - 17:00)

Job Requirements:

HS Diploma or equivalent education/experience 6+ months experience in a radiology or medical imaging department 1+ years experience in medical scheduling, patient access, or call center environment Experience with high-volume inbound/outbound calls and scheduling workflows Experience with insurance verification, authorization, and patient registration Proficiency in medical terminology and imaging procedures (X-ray, ultrasound, mammography, DEXA) Ability to manage work queues, orders, and electronic health record systems Strong customer service, communication, and problem-resolution skills

Preferred Requirements:

2+ years experience in radiology scheduling or medical receptionist role Experience with Genesys Cloud or similar call management systems Experience with Epic, Workday, or similar healthcare systems Ability to handle patient financial discussions including estimates and cost share Experience requesting prior imaging and managing records/CD distribution Experience supporting process improvement or high-volume access operations Summary /

Duties:

Supports a high-volume medical imaging department by managing inbound calls, scheduling patients, and coordinating imaging services across modalities including X-ray, ultrasound, mammography, and bone densitometry. Responsible for work queue and incoming order management, patient registration, insurance verification, and authorization processing. Conducts outbound calls to reduce scheduling backlog and improve patient access. Provides instructions to patients, gathers required documentation, and coordinates prior imaging retrieval. Handles patient inquiries, resolves issues, and escalates as needed. Maintains accurate records and supports clerical operations while collaborating with technologists, physicians, and leadership to improve workflow efficiency and reduce call abandonment rates. Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities. This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine. Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you! Apply Now "

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Contract Apply Now Job Details About APR Consulting APR Consulting, Inc., is one of the most trusted talent acquisition and workforce solutions providers in the United States. Known for exceptional responsiveness, agile strategies, and consistently high-level talent, the firm has become a go-to for organizations and managed services providers navigating complex change and urgent challenges. Since its founding in 1980, APR has transformed from a California IT-focused staffing firm to a full-service solutions provider filling a wide range of positions and serving over eight industries — including aerospace and defense, healthcare, IT, telecom, hospitality/gaming, sports/entertainment, government, and utilities -- in all 50 states, with a loyal roster of more than 850 specialized professionals.