Outpatient diagnostic and interventional procedures
Initial therapy evaluations
Surgical cases with the exception of same day cases
Initial request for clinic visits
Referrals and services for inpatients, ordered at discharge, to be provided post discharge
Scheduled admissions for future dates Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Scheduler performs all routine clerical tasks and schedules all exams/procedures for all hospital-based services including:

Outpatient diagnostic and interventional procedures
Initial therapy evaluations
Surgical cases with the exception of same day cases
Initial request for clinic visits
Referrals and services for inpatients, ordered at discharge, to be provided post discharge
Scheduled admissions for future dates Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do As initial patient liaison, coordinates all patient care procedures via telephone communications and direct patient contact for hospital-based exams and procedures. Reviews and maintains patient care information. Completes patients' medical and/or insurance file from initial interview and distributes files as specified in departmental policies and procedures. Performs other job functions as assigned or requested. Education/Formal Training Requirements Required

No Education Required Work Experience Requirements Required
Healthcare environment 1-3 years Preferred
Scheduling 1-3 years Knowledge, Skills and Abilities knowledge of general business operations, scheduling, insurance, and coding.

Ability to understand and prepare complex written materials such as letters of medical necessity, letters of insurance payment appeals, and patient records. Ability to type 35 words per minute. Basic understanding of medical terminology preferred. Knowledge of basic computer operations acquired either through work experience or education, required. Excellent verbal and written communication skills. Ability to work without close supervision and to exercise independent judgment. Ability to organize multiple tasks and projects and maintain control of own and others' work flow. Ability to perform basic arithmetic calculations. Supervision Provided by this Position There are no lead or supervisory responsibilities assigned to this position. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work

exerting up to 25 lbs.

of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. 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