Operations Coordinator

Operations Coordinator Health & Human Services Comm - 3.3 Austin, TX Job Details Full-time $5,000.00 - $6,779.25 a month 13 hours ago Benefits Health insurance Pension plan Opportunities for advancement Qualifications Customer inquiry handling Full Job Description Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title:

Operations Coordinator Job Title:

Program Specialist IV Agency:

Health & Human Services Comm Department:

Data Mangement & Analysis Posting Number:

17055

Closing Date:

05/29/2026

Posting Audience:

Internal and External Occupational Category:

Business and Financial Operations Salary Range:

$5,000.00 - $6,779.25

Pay Frequency:

Monthly Salary Group:

TEXAS-B-20

Shift:

Day Additional Shift:

Telework:

Travel:

Up to 10%

Regular/Temporary:

Regular Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Nonexempt Facility Location:

Job Location City:

AUSTIN Job Location Address:

701 W 51

ST ST Other Locations:

MOS Codes:

16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,

OS,OSS,PERS,YN,YNS Brief Job Description:

The Operations Coordinator (Program Specialist IV) supports Regulatory Services by providing reliable tracking, audit coordination, administrative stability, and executive visibility across cross‑program initiatives. This position serves as a key operational and coordination role for audit management, the Texas Medical Disclosure Panel (TMDP), facilities and asset coordination, rules and document routing processes, and data‑driven reporting. The role requires independent judgment, strong written and verbal communication skills, and the ability to manage multiple high‑visibility workstreams concurrently. Essential Job Functions (EJFs): Texas Medical Disclosure Panel (TMDP)

Coordination:

Serves as the primary administrative and coordination liaison for the Texas Medical Disclosure Panel (TMDP), ensuring compliance with the Texas Open Meetings Act. Prepares for and facilitates TMDP meetings, including agenda development, meeting materials, minutes, and post‑meeting follow‑up actions. Manages the TMDP shared email inbox, voicemail, and public inquiries; drafts and routes responses as appropriate. Maintains and updates the TMDP website and supporting documentation. Coordinates with the Advisory Committee Coordination Office, TMDP leadership, and legal counsel on meeting logistics, member applications, and rule updates. (30%)

Audit Tracking, Reporting, and Coordination:

Coordinates and maintains division‑wide audit tracking and monitoring across multiple oversight entities. Maintains the RS audit tracker and reconciles audit data across internal tracking tools and the ARCHER system. Produces and distributes monthly audit status reports for executive leadership. Coordinates audit documentation and supports entrance, exit, and status meetings. Serves as a liaison supporting information flow and executive visibility. (20%)

Data Reporting and Analysis:

Produces recurring and ad hoc executive support reports using Excel, SharePoint Lists, and Power BI. Generates quality and performance reports and uses data to monitor and report on trends. (20%) Project Management and Cross‑

Program Support:

Provides project management and coordination support for division initiatives. Monitors project timelines and identifies risks or issues. Reviews and provides feedback on GRSP documents. Coordinates with internal and external stakeholders. (20%) Other duties as assigned, including coordinating property inventory activity, as well as back-up for the routing and tracking of rules, support of disaster operations, document routing process and providing logistical support to division operations. (10%) Knowledge, Skills and Abilities (KSAs): Knowledge of project management and public administration. Knowledge of audit processes and compliance. Knowledge of the Texas Open Meetings Act. Skilled in communicating with varied levels of staff to develop positive and effective working relationships and establish credibility, trust, and confidence. Skilled in planning, organizing, assigning, tracking progress, and taking corrective action to meet deadlines. Skilled in organizational skills including attention to detail and multi-tasking skills. Ability to work independently and manage multiple priorities. Ability to demonstrate excellent written and verbal communication skills. Ability to analyze work related problems such as risks and issues, draw conclusions, and devise innovative solutions. Ability to work under pressure and successfully manage multiple overlapping deadlines. Ability to produce accurate, high-quality results. Ability to provide excellent, client-facing and internal communication skills

Registrations, Licensure Requirements or Certifications:

N/A Initial Screening Criteria:

Bachelor's degree plus two years of relevant experience in program coordination, audit tracking, reporting, administrative operations, or project support. Experience may substitute for education on a year for year basis. Experience preparing reports, coordinating meetings, tracking assignments or deadlines, and working with Excel, SharePoint, or similar tools preferred. Experience with HHSC, Texas state government, or a regulatory environment preferred.

Additional Information:

Applicants may be asked to complete an in-basket activity if selected for an interview. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9

Form Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.