Rehab Scheduler - FT

Responsible for efficiently and effectively maintaining the rehabilitation department's scheduling system.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform the scheduling of rehabilitation services. Accurately coordinate and schedule patients for rehabilitation services. Manage appointment calendars to optimize therapist availability and patient access to care. Handle patient requests for appointments, cancellations, and rescheduling, ensuring minimal disruption to therapy services. Communicate and treat patients in professional, honest, fair, and respectful manner at all times. Contact patients to confirm appointment times and provide necessary pre-appointment instructions. Address patient inquiries regarding scheduling, therapy procedures, and service details. Address any scheduling conflicts or issues, working with relevant parties to find suitable solutions. Provide care appropriate for the patients served based on demonstrated knowledge of the principles of growth and development over the life span. Assess and interpret data on the patient's status to identify patients' requirements relative to their age specific needs and provide care needed as stipulated in departmental policy. Serve as a backup to business office personnel.

OTHER SIGNIFICANT REQUIREMENTS

Maintain confidentiality on a daily basis. Work well with other employees. Perform other functions and tasks as assigned. Follow standard precautions when providing direct patient care. WHY EHD?

PEOPLE FIRST

Our staff is our most valued asset. Electra Hospital District operates eleven businesses that work as a team to provide complete continuity of care for our patients. We know that people make the difference and consider our team members the best in the business.

BENEFITS & COMPENSATION

It takes the best of the best to provide superior patient care. Our employees make a difference in our quality care, and we reward them for their dedication. We offer competitive, market-driven compensation and benefit plans.

CULTURE & SUPPORT

We believe that the best patient care comes from happy employees. At Electra Hospital District, we strive to create a family culture with open lines of communication. A dedicated employee appreciation committee provides year-round fun at all our locations.

EDUCATION

High school graduate or equivalent required.

EXPERIENCE

One year experience in scheduling or clerical setting required. One year experience in a rehabilitation setting preferred.

PERSONAL JOB-RELATED SKILLS

Knowledge of scheduling services. Strong attention to detail. Effective oral and written communication skills. Familiar with operating computers and ability to utilize computer systems.

LICENSURE, REGISTRY, CERTIFICATIONS

N/A

PHYSICAL AND MENTAL REQUIREMENTS

Duties of the position require intermittent walking, sitting, and standing. Some bending, stooping, and reaching is required with the lifting/carrying of items on occasion up to 25 pounds. The ability to comprehend and follow written and verbal instructions.