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Dental Treatment Coordinator/Scheduler
Job
Clover Hills Dentistry
Mission, TX (In Person)
Full-Time
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Job Description
Job Overview Do you have a solid understanding of dental insurance and insurance verification? Are you great at scheduling patients and have an excellent treatment presentation skills? Come and become a member of our amazing team!
Description of responsibilities:
Treatment Presentation:
Explaining proposed dental procedures in simple, non-clinical language to help patients understand their oral health needs and expected outcomes.Financial Counseling:
Discussing treatment costs, calculating co-payments, and presenting personalized payment plans or third-party financing options.Insurance Coordination:
Verifying insurance eligibility, explaining benefits, and managing pre-authorizations and claims to minimize patient out-of-pocket uncertainty.Scheduling & Follow-Up:
Coordinating appointments to maximize clinical productivity, managing cancellations, and following up with patients who have unscheduled or incomplete treatment.Patient Advocacy:
Building rapport and trust by addressing patient fears, concerns, or objections with empathy and transparency.Required experience:
Dental Front Desk:
2 years (Required) Dental scheduling: 2 years (Required) Insurance Verification 2 years (Required)Dental Front Desk:
2 years (Required)Treatment Coordinator:
1 year (Required)Open Dental Software:
1 year (Required) Required skills:- RDA license is a plus
- Excellent verbal and written communication skills
- Bilingual English and Spanish
- Computer skills
- Excellent sales skills and must be comfortable collecting money
- Detailed oriented with strong working ethics Applicant must be willing to undergo a pre-hire background check