Marken:

L'Osteria, Starbucks, Frittenwerk, KFC, Burger King, Haferkater, dean&david, Kamps, Point und viele mehr! Ziel der Position Als OPS Performance Specialist unterstützt Du nach Abstimmung zwischen Head of Opex, Area Director und General Manager insbesondere die Unit Manager dabei, operative Exzellenz nachhaltig zu erreichen. Im Mittelpunkt Deiner Arbeit stehen das optimierte Einhalten von Standards, die kontinuierliche Verbesserung operativer Abläufe sowie die Entwicklung der Führungskräfte vor Ort. In dieser Rolle verstehst Du Dich als Coach und Sparringspartner für die operativen Teams. Dein Ziel ist es, gemeinsam mit dem General Manager dauerhaft bessere Ergebnisse in den Units zu erzielen und Standards konsequent im Tagesgeschäft umzusetzen. Gemeinsam mit den Unit Managern bearbeitest Du folgende

Kernthemen:

Unterstützung vor

Ort:

Du wirkst aktiv an der kontinuierlichen Steigerung der operativen Performance an den Standorten mit.

Kennzahlenanalyse:

Du analysierst operative KPIs und leitest daraus konkrete Verbesserungsmaßnahmen ab.

Erfolgsnachverfolgung:

Du stellst sicher, dass vereinbarte Maßnahmen konsequent umgesetzt werden, und verfolgst die Ergebnisse nach.

Standards verankern:

Du etablierst operative Standards nachhaltig im Alltag aller Führungskräfte und Schichtverantwortlichen. Training on the

Job:

Du führst Trainings direkt am Arbeitsplatz durch, um Standards dauerhaft im täglichen Betrieb zu etablieren. Inventur & Bestände: Du reduzierst Inventurdifferenzen ( Stock Loss ), indem Du Warenprozesse, Bestandsführung und Inventurqualität optimierst.

Personaleffizienz:

Du arbeitest gezielt an der Verbesserung der Personalkostenquote.

Wareneinsatz & Nachhaltigkeit:

Du optimierst den Wareneinsatz ( Gross Profit ) und reduzierst Food Waste . Service & Gäste: Du steigerst die Servicegeschwindigkeit und die allgemeine Gästezufriedenheit.

Compliance:

Du stellst die Einhaltung aller Health & Safety•sowie Markenstandards sicher.

Systemnutzung:

Du förderst die konsequente Nutzung von Workforce• Warenwirtschafts•und weiteren operativen Systemen. Dafür bringst Du mit: Du bringst mehrjährige Führungserfahrung aus der Gastronomie, Hotellerie, dem Einzelhandel oder einem Filialumfeld mit. Auf nachweisbare Erfolge bei der Analyse und Optimierung operativer Kennzahlen blickst Du bereits zurück. Das Coaching sowie die gezielte Weiterentwicklung von Führungskräften zählen zu Deinen Stärken. Ein tiefes betriebswirtschaftliches Verständnis zeichnet Deine tägliche Arbeit aus. Stark in der Kommunikation zu sein und andere zu coachen fällt Dir leicht. Mit Deiner Überzeugungskraft und hohen sozialen Kompetenz gewinnst Du Menschen schnell für Dich. Komplexe Themen gehst Du stets analytisch und strukturiert an. Eine pragmatische „Hands-on-Mentalität\" und echte Anpackmentalität zeichnen Dich aus. Flexible Einsätze und Reisen innerhalb der Region sind für Dich selbstverständlich. Deine Begeisterung für operative Exzellenz und stetige Verbesserung treibt Dich täglich an. Und das bieten wir

Dir:

Es erwartet Dich ein dynamisches Arbeitsumfeld in einem international agierenden Unternehmen der Gastronomiebranche. Du erhältst bis zu 50% Rabatt in unseren Verkaufsstellen. Wir bieten Dir die Möglichkeit, an unserem Mitarbeiteraktienprogramm teilzunehmen. Du profitierst von Mitarbeiterangeboten bei über 600 namhaften Anbieter wie z.

B. adidas, C&A, Thalia, Rossmann. Nutze die Möglichkeit über JobRad, ein Fahrrad oder E-Bike steuerlich begünstigt zu leasen. Außerdem bieten wir Dir eine fundierte Einarbeitung, flexible Arbeitszeiten, die Möglichkeit zum Mobilen Arbeiten (2-3 Tage/Woche) sowie kostenlose Getränke am Arbeitsplatz. Vielfalt und Teamgeist werden in unserem Team großgeschrieben. Dein Engagement belohnen wir mit einem unbefristeten Arbeitsvertrag und 30 Tagen Urlaub. Erzähl uns, wer Du bist und wann Du anfangen kannst. Wir freuen uns auf Deinen aussagekräftigen Lebenslauf! 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