Shipping Clerk

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, and management Takes ownership of the customer's needs and offers multiple solutions Learns all product and service offerings. Maintains a clean and safe working environment Delivers outstanding customer service to walk-in customers and telephone inquiries Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience May open and/or close the store and perform end-of-day accounting, etc. Takes ownership of the customer's shipping needs and offers viable solutions Understands and fulfills the needs of walk-in customers and telephone/email inquiries Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership Completes tasks independently in a quick turn environment Expertly operates POS equipment Follows and understands quality guidelines Helps with other Center functions as needed, such as faxing, copying, etc Operates all equipment, software, and devices in an expert fashion and is willing to teach others Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required Retail/customer service experience Good communication and people skills Strong computer skills, including Microsoft Office Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds

Job Types:

Full-time, Part-time Base Pay:

$17.00 - $22.00 per hour

Work Location:

In person